Foster Care Case Manager

Lutheran Services Carolinas•Charlotte, NC

3d•Hybrid

About The Position

Lutheran Services Carolinas (LSC), a mission-driven nonprofit serving North and South Carolina, is seeking a full-time Foster Care Case Manager for the Charlotte area and surrounding communities. The role coordinates services and provides behavioral intervention support for youth in foster care, working closely with youth, foster parents, caregivers, and treatment teams to promote placement stability and positive outcomes. The case manager also supports foster families through assessment, training, licensing, consultation, and ongoing supervision as applicable to the program. This is a remote/hybrid position involving regular travel throughout the service area. The schedule is Monday through Friday, with flexible first-shift hours and rotational on-call responsibilities. Compensation is $48,000–$50,000 annually, with bi-weekly pay, gas mileage reimbursement, and a monthly rotational on-call stipend. Teammates who opt out of benefits receive an additional $2.00 per hour. Benefits begin after 30 days and include medical, dental, vision, retirement, PTO, a free medical insurance option with a $0 premium, career advancement opportunities, and tuition assistance and scholarships.

Requirements

Meet one of these education and experience combinations: a bachelor's degree in a human services-related field and at least two years of experience with the population served; a bachelor's degree in a non-human services field and at least five years of experience with the population served; or a master's degree in a human services-related field and at least one year of child welfare experience.
Strong case management and relationship-building skills.
Ability to work independently and manage responsibilities effectively.
Strong group and team facilitation skills.
Experience completing assessments and developing behavioral treatment plans.
Excellent organizational and time-management skills.
Strong written and verbal communication skills.
Proficiency with Microsoft Office applications, including Word and Excel.
Ability to maintain detailed and accurate documentation.
Knowledge of family systems, child development, attachment theory, behavior management, and child welfare practices.
Knowledge of state, community, and agency resources related to foster care.
Ability to work effectively with children and families from diverse backgrounds.
Flexibility to participate in a rotational on-call schedule.
Must be at least 21 years of age.
Valid driver's license required.
Reliable transportation required.
Ability to travel throughout the Charlotte area and surrounding communities.

Responsibilities

Plan and supervise foster care placements for youth and families.
Facilitate placement goals and desired outcomes in collaboration with the treatment and placement team.
Develop, implement, and monitor behavioral intervention treatment plans.
Monitor youth progress and maintain documentation according to program and regulatory requirements.
Support transition and discharge planning for youth.
Maintain accurate youth and foster parent records in accordance with state, federal, contractual, and program requirements.
Assist with recruiting, assessing, training, and licensing therapeutic and non-therapeutic foster homes.
Support foster parents in addressing challenging behaviors and maintaining successful placements.
Partner with teammates to identify appropriate placement matches for youth and foster families.
Complete required placement, attendance, clinical, and contractual documentation.
Conduct foster care reviews and annual evaluations of licensed foster parents as required.
Provide ongoing support, consultation, and supervision to therapeutic foster parents as applicable.
Facilitate foster parent support groups and ongoing training when applicable.
Collaborate with foster parents and therapists to address concerns and reduce the risk of placement disruption.
Provide rotational on-call support to foster families.
Build positive relationships with referral sources and community partners.
Connect youth and families with appropriate community services and resources.
Facilitate child and family team meetings and maintain required service plans.
Perform other duties as assigned.