Case Manager - Children's Services

Southwest Network•Peoria, AZ

About The Position

The Case Manager facilitates the Child and Family Team process, a strategic planning method that supports children and young adults with complex behavioral or emotional needs in reaching their optimum level of wellness. The role involves developing individualized service plans, linking members to community resources, partnering with family members and others involved in their lives, and coordinating behavioral and physical health care. The position serves children, adolescents, young adults, and families through Southwest Network’s integrated behavioral and physical health services. Its child and adolescent programs emphasize timely access to care, family support, culturally responsive treatment tailored to each youth’s strengths and needs, and support for youth to remain at home, participate in school, and work toward independence. The team also collaborates with the Arizona Department of Child Safety on comprehensive plans for families involved in child welfare. Employment offers a competitive salary, benefits, ongoing training and support, and the opportunity to contribute to the lives of members and families. Any employment offer is contingent on verification of education, employment, driving record, and auto insurance, and completion of a criminal background check and drug testing.

Requirements

Meet one of the following education and experience combinations: a master’s or bachelor’s degree in a behavioral health or related field; a bachelor’s degree in a non-related field plus one year of related experience; an associate’s degree in any field plus one year of related experience; or a high school diploma or equivalency certificate plus three years of related experience.
Maintain current CPR, First Aid, and Therapeutic Options certifications; training is offered through Southwest Network.
Maintain a valid Arizona state fingerprint clearance card.
Maintain a valid Arizona driver’s license and car insurance.
Be at least 21 years of age.
Be able to maintain excellent member and family relationships and provide excellent customer service.
Have effective written, verbal, and interpersonal communication skills.
Have organization, critical thinking, time management, and problem-solving skills.
Be able to use office equipment such as phones, copiers, and fax machines.
Be proficient in Microsoft Office software.
Be able to use the internet and various web browsers.
Complete verification of education, employment, driving record, and auto insurance, and pass a criminal background check and drug testing as a condition of an employment offer.

Nice To Haves

Ability to type 25 to 40 words per minute is preferred.

Responsibilities

Facilitate the Child and Family Team process for youths with complex behavioral or emotional needs.
Support the development of individualized service plans.
Link members to community resources.
Partner with family members and others involved in members’ lives.
Coordinate behavioral and physical health care.