Case Manager
About The Position
Case Manager-Street Outreach. At Newport Mental Health, we invest in our employees by offering competitive pay, exceptional time-off benefits, opportunities for professional growth, and a supportive, mission-driven culture. Newport Mental Health (NMH) is a progressive high-energy organization that uses state of the art person-centered recovery approach to help individuals recover from mental illness and substance use disorders. NMH extends its trauma informed evidence-based services to children, adolescents, families, and adults. Our services vary from outreach, specialized program, mental health, school-based therapy, substance use therapy, community-based therapy, and outpatient clinic.
Requirements
- 2 years minimum experience providing street-based services to highly vulnerable populations.
- Associate’s Degree in a related Human Services field required, Bachelor’s Degree preferred.
- Exceptional verbal and writing skills with the ability to communicate with audiences across all levels.
- Caring and empathetic, with the desire to help others in need.
- Self-motivated and independent, with the ability to prioritize work to meet deadlines.
- Valid Driver’s License with reliable transportation to travel to our facilities throughout the area.
Nice To Haves
- Mission-Aligned: You are excited to be a part of Newport Mental Health’s mission to improve the lives of our clients living and working in Newport County by providing the highest quality of care.
- Ally: You intentionally foster belonging, personal growth, and empowerment for all. You are a strong advocate for the BIPOC, LQBTQIA+, Woman, Veteran, and other underrepresented communities.
- Solution Orientated: You are driven to think of different approaches to narrow the gap which leads to positive and effective changes.
- Time Management: You are a conscious planner and a thoughtful decision maker who adheres to deadlines.
Responsibilities
- Provide outreach, navigation, and supportive services to individuals experiencing homelessness due to untreated mental health, substance use, or co-occurring disorders.
- Provide support and assistance to clients with accessing resources in the community.
- Establish and maintain professional and positive relationships with staff, clients, and community providers.
- Adhere to housing first and harm reduction models of advocacy with clients.
- Conduct interactions with clients and other professionals in a respectful and courteous manner.
- Listen attentively to client needs and suggestions and address their issues fairly and professionally, coordinate with immediate supervisor for supervision.
- Develop and maintain strong ties to the community, law enforcement, and other homeless service providers.
- Link clients to appropriate bridge/interim housing programs and assist them in completing required paperwork in order to enroll them in permanent housing-related programs.
Benefits
- 3 weeks of paid time off (PTO) to start, with additional PTO for Director-level roles
- Up to 11 paid holidays each year
- 1 paid Flex Holiday each year
- Separate paid personal days
- Separate paid sick time
- $3,000 annual bilingual pay incentive
- Medical, dental, and vision coverage
- Flexible Spending Accounts (FSA) and Dependent Care Accounts
- 403(b) retirement savings plan
- Company-paid life insurance
- Tuition reimbursement
- Employee Assistance Program and wellness resources
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
