Case Manager

LSSI•Chicago, IL

About The Position

The Case Manager provides and coordinates a continuum of treatment services, carries an assigned caseload, and provides supportive counseling and concrete services as part of a treatment team. The role requires completing documentation on time and in accordance with Medicaid, DHS, and Williams/Colbert Consent Decree requirements, and meeting productivity and transition targets. Transportation of clients using a personal or agency vehicle is required, and services are provided in multiple locations. The Case Manager is expected to act professionally and with integrity, treating clients, families, coworkers, and collaborative organizations or individuals with dignity, respect, honesty, and fairness.

Requirements

  • High school diploma and experience in the field.
  • Experience in crisis intervention and de-escalation.
  • Ability to work independently and collaboratively with a team.
  • Ability to work in a fast-paced environment, identify concerns and barriers, and solve problems.
  • Clear verbal and written communication skills.
  • Organization, presentation, and computer skills, including experience with Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint) and related software.
  • Background check clearance.
  • Valid driver’s license in good standing in the state of residency.
  • Access to reliable transportation.
  • Valid Illinois statutory minimum liability insurance coverage for bodily injury and property damage.

Nice To Haves

  • Bachelor’s degree preferred.
  • One to three years of clinical experience preferred.

Responsibilities

  • Provide and coordinate a continuum of treatment services.
  • Carry an assigned caseload and provide supportive counseling and concrete services as assigned by the Supervisor.
  • Operate as part of a treatment team.
  • Complete documentation in a timely manner and in accordance with Medicaid, DHS, and Williams/Colbert Consent Decree requirements.
  • Meet productivity and transition targets.
  • Transport clients using a personal vehicle and an agency vehicle.
  • Provide services in multiple locations.
  • Treat clients, families, LSSI workforce members, and collaborative organizations or individuals in a dignified, respectful, honest, and fair manner.

Benefits

  • On-demand flexible payday access for earned wages through the Dayforce Wallet app.
  • Competitive salary based on relevant education, experience, and licensure.
  • Opportunity for advancement.
  • For full-time employees: healthcare insurance, up to 26 days of paid time off per calendar year, 11 paid holidays, sick time, a 403(b) plan, an Employee Assistance Program, and flexible hours.
  • Paid training.
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