Case Manager

University of Mississippi • Union, MS

18d • Onsite

About The Position

The Case Manager for Respondent Services serves as UMatter’s designated case manager for students who have been accused of violating a Title IX or Title VI policy. The incumbent provides case management, support, and accommodations for respondents as well as general case management for the student population at large.

Requirements

• Bachelor's (Required)
• Relevant experience | 3 Years | Required

Nice To Haves

• Masters in Social Work, Counseling, or Psychology is strongly preferred
• Mental health license is strongly preferred

Responsibilities

• Conducts individualized assessments to identify students' academic, personal, and social needs, developing tailored intervention plans to support their success and well-being.
• Provides ongoing case management and support by monitoring student progress, coordinating campus and community resources, and advocating for necessary accommodations or services.
• Collaborates with faculty, staff, and campus partners to address student concerns, ensuring a holistic approach to student success and retention.
• Serves as a primary contact for students in crisis or distress, offering guidance, referrals, and intervention strategies to promote stability and academic persistence.
• Maintains detailed and confidential records of student interactions, ensuring compliance with university policies and relevant regulations while facilitating seamless communication among support teams.
• Leads prevention and outreach efforts by developing educational programs, training sessions, and awareness campaigns to promote student well-being and resilience.
• Meet with students to assess needs, provide referrals for campus and community resources, and offer guidance as they navigate the University of Mississippi system
• Interface with faculty, staff, and parents to share resources and to ensure issues related to students of concern are addressed adequately
• Respond to calls to the UMatter office, assessing a variety of situations to determine appropriate next steps
• Assist respondents in understanding the Title IX or Title VI process and their rights as a respondent
• Accompany respondents to meetings regarding their case, mediations, and/or hearings
• Maintain working relationships with Title IX and Title VI staff to coordinate accommodations and support for respondents
• Communicate with faculty to request academic accommodations on behalf of respondents
• Maintain case files within Maxient, documenting steps taken for each case
• Present to campus partners on UMatter’s services and responding to indicators of distress
• Assist with data collection and reporting
• Attend weekly 1:1 supervision, Case Review, and Behavioral Intervention Team meetings
• Serve in the Dean of Students after-hours, on-call rotation
• Attend meetings for the Dean of Students Community of Practice and Division of Student Affairs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level