About The Position

Accord is hiring Case Managers to serve clients residing in Hennepin County. Case Managers enhance the quality and cost-effectiveness of case management services, promote satisfaction, and coordinate each individual's care cycle. The work includes assessing needs, evaluating treatment options, developing care plans, coordinating services, and monitoring progress toward health and human services goals. The position has a typical caseload of 40–45 individuals and is hybrid, involving work from the St. Paul office, in the community, and from home. The Case Manager generally works Monday through Friday during daytime hours, with some flexibility based on program needs. This is a full-time, non-exempt role requiring 40 hours per week. Accord advertises a $1,500 new-hire bonus, paid in quarterly installments at 3, 6, 9, and 12 months. The posting lists compensation of $23–$25 based on experience and also describes a competitive wage starting at $45,000–$52,000, along with a benefits package.

Requirements

  • Bachelor's degree in Human Services, Social Work, Psychology, Sociology, or a related field; applicants with a Social Work degree must hold a current license as required by the Minnesota Board of Social Work.
  • Alternatively, a bachelor's degree in another field and at least one year of experience working with individuals with a mental illness or disability.
  • Good written and oral communication skills.
  • Ability to work independently and in crisis situations.
  • Comfort with high-volume paperwork.
  • Attention to detail and a process-oriented approach.
  • Ability to pass a Department of Human Services background check.
  • Valid driver's license and clean driving record.
  • Reliable transportation.

Responsibilities

  • Develop a community support plan with goals for each individual.
  • Help individuals access services and develop service agreements and documentation through case notes.
  • Inform individuals or their legal guardians about service options suited to their needs.
  • Meet one-on-one with each individual at least twice a year to evaluate progress and adjust needs as necessary.
  • Help identify potential providers who can guide individuals toward their goals.
  • Evaluate and monitor the services identified in each individual's plan.
  • Follow case management rule 185.
  • Comply with Minnesota Health Care Programs requirements for delivering waiver services, including CADI, BI, EW, and DD; ensure MnCHOICES assessments are completed and individual plans are in place; and use required state systems.
  • Assess needs, evaluate treatment options, create care plans, coordinate care, and monitor progress throughout the individual's care cycle.

Benefits

  • $1,500 new-hire bonus paid in quarterly installments at 3, 6, 9, and 12 months
  • Paid time off (PTO)
  • Paid holidays (the posting lists both 8 and 9 paid holidays)
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • No-cost short- and long-term disability insurance
  • Retirement savings plan options
  • Employee wellness program
  • Tuition assistance program
  • Career advancement opportunities
  • Mileage reimbursement for providing direct services
  • Positive, friendly work environment
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