Case Manager - PSH BING

Volunteers of America Upstate NYCity of Binghamton, NY
$22 - $24Onsite

About The Position

Volunteers of America Upstate New York's continuum of residential programs offer homeless & low-income individuals and families safe housing and support services. We provide long-term solutions to the problems of homelessness, addiction, incarceration, and poverty by helping the people we serve overcome obstacles and develop healthier, more self-sufficient lives. This professional will provide support services to homeless individuals with one or more disabilities and their families to secure and maintain stable housing and household income.

Requirements

  • Associates Degree in Human Services, Social Work or related acumen and 3 years relevant experience or an equivalent combination of education, employment and life experience.
  • Clean NYS Drivers License
  • Strong organizational skills.
  • Working knowledge of MS Office products

Nice To Haves

  • Bachelors degree and at least one year experience preferred.
  • Availability to occasional work evenings and weekends as required
  • Flexibility required to respond to emergency participant needs

Responsibilities

  • Provide all aspects of Housing Case Management for a case load in accordance with VOA policies and HUD and community standards.
  • Responsible for completing all HUD funding requirements including but not limited to housing inspections, rent reasonable certifications, and rental calculations at entry and annually.
  • Collect recertification documentation and determine program eligibility.
  • Calculate income and expenses to determine participant rental portions in accordance with VOA and HUD regulations.
  • Schedule regular meetings with participants including detailed home visits at least once per month or more often as needed.
  • Receive and respond to referrals within 48 hours.
  • Schedule intake, confirm eligibility and complete enrollment within two weeks.
  • Develop an individualized service plan for new participants.
  • Complete and update assessment, acuity scale and individualized service plan on biannual basis.
  • Responsible for ensuring participants locate and maintain stable housing.
  • Responsible for ensuring participants obtain, maintain or increase income.
  • Create and maintain a good working relationship with landlords.
  • Provide on-going and relevant pro-social supports and life skills training.
  • Use evidence-based programming to help participants address challenges to stability.
  • Provide transportation to participants as needed.
  • Establish good working relationships with related agencies to maintain a comprehensive referral network for participants.
  • Maintain accurate records for all participants in accordance with VOA policies and relevant regulatory and funding sources, including but not limited to use of HMIS.
  • Prepare reports as requested.
  • Other duties as assigned.

Benefits

  • Competitive Pay
  • Paid Time Off
  • Health, Dental, Vision Insurance
  • Company Paid Life & LTD Insurance
  • 403(b)
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service