Case Manager Interventions for Safe Families

Lutheran Community Services Northwest•McMinnville, OR

About The Position

Lutheran Community Services NW is a nonprofit organization serving communities throughout Washington, Oregon, and Idaho. The Case Manager/Parent Coach works with families involved with the ODHS Child Welfare system and/or living in the Transitional Treatment Recovery Services program. The role provides hands-on parent coaching, education, interventions, and skills training to promote behavioral changes in families where child safety concerns are present. The provider is identified as a “Safety Service Provider” and delivers transportation and services in family homes and community settings. The position involves assessing parental capacities related to child safety, well-being, and needs; collaborating with ODHS Child Welfare and clients to establish goals; maintaining accurate records and communicating progress; and coordinating services across agencies. The Case Manager/Parent Coach may also provide supervised visits, occasional respite care, and parenting groups. The role requires a flexible schedule, including occasional evenings and weekends, crisis consultation, and a monthly weekend on-call rotation.

Requirements

Well-developed written and verbal communication skills.
Neat, organized, and accurate work habits.
Ability to work well under pressure and in a multicultural setting.
Ability to multitask and set priorities.
Ability to maintain confidentiality.
Respectful, open, unbiased, and accepting attitude toward clients and their families.
Bachelor’s degree in social work, psychology, counseling, or another related field, or equivalent experience.
Two years of experience within the last five years working with high-risk families, including experience with sexually abused youth, victims or perpetrators of domestic violence, and alcohol or drug addictions.
At least two years of experience providing in-home services such as budgeting, housekeeping, nutrition, household management, appropriate physical care of children, and parenting skills and techniques.
Must meet standard LCSNW criminal clearance requirements, including a national sex offender check.
Valid driver’s license, motor vehicle records, and auto insurance are required.

Responsibilities

Provide in-home or community-based services, including parent education, modeling and mentoring, communication skills, self-care, home management, and nutrition.
Assess parental capacities related to child safety, well-being, and needs to help address family safety and attachment concerns.
Identify and create goals in partnership with ODHS Child Welfare and clients.
Keep accurate records and communicate orally and in writing to document client progress and exchange information.
Maintain and carry out scheduled appointments.
Provide supervised visits for children separated from one or both parents to ease transitions from resource parents or relative placements to home.
Occasionally provide respite care in the home or community, including recreational activities and behavioral monitoring.
Prepare curriculum and teach parenting groups as needed.
Work a flexible schedule to meet families’ needs, provide crisis consultation, work occasional evenings and weekends, and participate in a weekend on-call rotation once monthly.
Coordinate access to and provision of services from multiple agencies, including establishing service linkages, advocating for service needs, and obtaining entitlements.
Deliver client services with awareness and sensitivity to the cultural and socioeconomic characteristics of the populations served.
Work with individuals in difficult circumstances, including angry or hostile clients, disadvantaged individuals and families, people with mental or emotional illness, and developmentally delayed clients.
Identify families affected by drug and alcohol dependence and children who have experienced physical or sexual abuse.

Benefits

37.5-hour work week to support work/life balance
Medical, dental, vision, and prescription benefits
Employer-paid short- and long-term disability insurance
Life insurance at no cost to the employee
Up to two weeks of vacation in the first year, based on hours worked
Up to two weeks of sick leave, based on hours worked
12 paid agency-recognized holidays
Two floating holidays
403(b) retirement plan with employer matching, subject to eligibility
Access to an Employee Assistance Program for the employee and family
Potential eligibility for student loan forgiveness through the organization’s 501(c)(3) nonprofit status