Case Manager: Eastern Region Service Center- 7382
About The Position
The Case Manager works with clients experiencing substance abuse and/or mental health issues through the Eastern Region Service Center (ERSC), a regional case management project administered by Advanced Behavioral Health. The project assists medically indigent clients and clients eligible for or receiving Medicaid LIA. Case Managers work with staff from five other agencies in eastern Connecticut to assess clients and provide case management, helping them access treatment, housing, employment, education, and medical services. The role uses appropriate therapeutic models to help clients understand and manage symptoms in varied environments. It includes conducting program-specific assessments and screens, collaborating with clients’ natural supports and treatment teams, connecting clients with prosocial activities, and providing crisis intervention and de-escalation when needed. The Case Manager also supports clients in developing skills and competencies, documents services and contacts according to agency standards, transports clients as required, and participates in meetings, supervision, and training.
Requirements
- A bachelor’s degree in human services is preferred, or education plus equivalent work experience is required.
- A valid driver’s license.
- At least two years of experience in a mental health setting is preferred.
Nice To Haves
- Bachelor’s degree in human services.
- At least two years of experience in a mental health setting.
Responsibilities
- Use appropriate therapeutic models to help clients understand and manage symptoms in a variety of environments.
- Conduct program-specific assessments and screenings as required.
- Provide case management in collaboration with clients’ natural supports and treatment teams.
- Connect clients to prosocial activities.
- Provide crisis intervention and de-escalation as needed.
- Demonstrate competency in age-related or specialty issues, developmental needs, and program-specific target population needs.
- Teach and support a broad range of skills, including emotion regulation, age-appropriate activities and competencies, and living in a home-like setting.
- Plan and actively participate in activities that support and increase clients’ skills and competencies.
- Document services, client contacts, collateral contacts, and appointments in compliance with agency standards.
- Transport clients as required by the program.
- Participate in staff meetings, supervision, training, and other assigned meetings.
- Perform additional duties as required.
Benefits
- Health insurance.
- Paid time off, including a birthday day off.
- Employer contributions to a 403(b) retirement plan.
- Competitive insurance premiums.
- Discounts on pet, home, and auto insurance.
- Tuition reimbursement.
- Professional development programs and tuition discounts at several local colleges and universities.
- Free training curriculum, including a Clinical Training Series.
- Clinical supervision and/or mentoring at several programs.
- Annual wellness stipend.
- Free premium subscription to the Calm app.
- Six free confidential counseling sessions through the Employee Assistance Program.
- Employee appreciation events, contests, lunch-and-learns, and employee-led resource groups.
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What This Job Offers
Job Type
Full-time
