Case Manager: Eastern Region Service Center- 7382

CHR Career•Willimantic, CT

7d•Onsite

About The Position

The Case Manager works for the Eastern Region Service Center (ERSC), a regional case management project administered by Advanced Behavioral Health. ERSC assists clients who are medically indigent or eligible for or currently receiving Medicaid LIA. Case managers collaborate with staff from five other agencies in eastern Connecticut to provide assessments and case management services to clients with substance abuse and/or mental health issues. They engage, encourage, and assist clients in obtaining treatment, housing, employment, education, and medical services. The role uses appropriate therapeutic models to help clients understand and manage symptoms in a variety of environments. It includes program-specific assessments and screenings, case management, collaboration with clients’ natural supports and treatment teams, crisis intervention, documentation, and transportation as required. The Case Manager also supports clients’ skills and competencies, participates in program activities and meetings, and performs additional duties as required. This is a full-time, 40-hour-per-week position scheduled Monday through Friday at the Eastern Region Service Center in Willimantic, Connecticut.

Requirements

Bachelor’s degree in human services preferred, or education plus equivalent work experience required.
Valid driver’s license.

Nice To Haves

At least two years of experience in a mental health setting.
Bachelor’s degree in human services.

Responsibilities

Use appropriate therapeutic models to help clients understand and manage their symptoms in a variety of environments.
Conduct program-specific assessments and screenings as required.
Provide case management services.
Work closely with clients’ natural supports and treatment teams.
Connect clients to prosocial activities.
Provide crisis intervention and de-escalation as needed.
Demonstrate competency in age-related or specialty issues, developmental needs, and program-specific target population needs.
Teach and support a broad range of skills, including emotion regulation, age-appropriate activities and competencies, and living in a home-like setting.
Plan and actively participate in activities that support and increase clients’ skills and competencies.
Document services and contacts with clients, collateral contacts, and appointments in compliance with agency standards.
Transport clients as required by the program.
Participate in staff meetings, supervision, training, and other assigned meetings.
Perform additional duties as required.

Benefits

Health insurance and competitive insurance premiums.
Paid time off, including a birthday benefit.
Employer contributions to a 403b retirement plan.
Discounts on pet, home, and auto insurance.
Tuition reimbursement and professional development programs, including tuition discounts at several local colleges and universities.
Career development opportunities.
Free training curriculum, including the Clinical Training Series.
Clinical supervision and/or mentoring at several programs.
Wellness program with an annual wellness stipend, a premium Calm app subscription, and six confidential counseling sessions through the Employee Assistance Program.
Employee appreciation events, contests, lunch and learns, and employee-led resource groups.