Case Manager - SSG Fox

CENTER FOR VETERANS ISSUES INC•Marathon, FL

17h•Onsite

About The Position

The Case Manager - SSG Fox position is a full-time role focused on providing comprehensive support to individuals, particularly Veterans, in managing their mental health and recovery. This role involves crisis intervention, safety planning, needs assessment, individualized service planning, case management, care coordination, participant education, and community outreach. The goal is to promote recovery, self-determination, and personal growth while ensuring participants have access to necessary resources and services. The position requires strong documentation and compliance skills, with a focus on suicide prevention and risk assessment.

Requirements

Minimum two years of experience in case management including needs assessment and service planning.
Bachelor’s degree in social services.
Valid Wisconsin driver’s license in good standing and current/valid auto insurance.

Nice To Haves

Substitution of Associate degree with 4-5 years of experience in case management including needs assessment and service planning is acceptable.
Experience working with Veterans strongly preferred.
Experience delivering services to individuals with complex and intensive needs, including mental disorders and/or substance abuse, strongly preferred.
Resident of the proposed service area with broad familiarity with the region, its people, and its resources preferred.

Responsibilities

Ensure the immediate safety of all individuals being assessed through active crisis management and de-escalation.
Administer the Columbia Suicide Severity Rating Scale (C-SSRS) to evaluate risk and determine appropriate interventions.
Develop and implement individualized Wellness Recovery Action Plans (WRAPs) and safety plans.
Provide gatekeeper training to empower Veterans, family members, and community partners in recognizing warning signs and responding effectively.
Conduct comprehensive mental health screenings and needs assessments to identify barriers and strengths.
Develop Individualized Service Plans (ISPs) that promote recovery, self-determination, and personal growth.
Monitor and document participants’ progress, adjusting goals and supports as needed to ensure continued engagement and improvement.
Refer and connect participants to appropriate community and VA resources, including behavioral health, housing, and employment services.
Assist participants with scheduling and attending initial appointments; follow up to confirm participation and continued care.
Advocate for participants’ rights, ensuring they receive equitable, respectful, and trauma-informed services.
Conduct one-on-one and small-group sessions on essential life and recovery skills, including suicide prevention and awareness, accessing and utilizing community resources, understanding participant rights, budgeting and financial literacy, and daily living and coping skills.
Maintain and strengthen relationships with existing referral sources, including VA partners, local agencies, and Veteran service organizations.
Identify and cultivate new referral resources to expand the program’s reach and impact.
Represent the program at community events and collaborate with partners to promote awareness of suicide prevention resources.
Maintain accurate, timely, and confidential documentation of all participant interactions in accordance with program and agency standards.
Ensure compliance with all policies, procedures, and federal regulations governing suicide prevention services.
Participate in staff meetings, training, and program evaluations to support continuous improvement.
Other duties as requested or assigned.