Case Manager

Northeast Family Services•Jefferson, NH

4d•$50,000

About The Position

Northeast Family Services is hiring Case Managers throughout New Hampshire. The Case Manager reports to the Clinical Supervisor and works with the clinical team as a liaison among the treatment team, clients, families, and collateral service providers. The role provides in-home and community-based support to children, adults, and families in accordance with referrals made by DCYF. Early-evening availability and a flexible schedule are required because most client visits take place in the afternoon or early evening and hours depend on client needs. The role includes an on-call rotation to provide phone support to families as utilized. A $500 stay-on bonus is offered after six months.

Requirements

Bachelor's degree with a major in social work, counseling, psychology, or a related human services field.
Valid driver's license and reliable, consistent access to a vehicle.
Authorization to work in the United States; the employer cannot sponsor or take over sponsorship of an employment visa at this time.
Access to high-speed, secure internet.
Flexible availability, including early evenings, to meet client needs.

Nice To Haves

At least two years of experience working with children, youth, and families in a home or community setting is preferred.

Responsibilities

Maintain an assigned caseload and ensure in-home services are implemented properly in accordance with DCYF referrals.
Collaborate with DCYF on referral requests, treatment plans, treatment meetings, and regular service-specific documentation.
Develop and collaborate on treatment plans with measurable, attainable goals in partnership with families and DCYF.
Complete service-delivery documentation, including assessments and reports.
Report progress to the court system through in-person appearances and written reports as requested.
Provide parent education and supervised visitation in home and community-based settings.
Coach and support parents by providing effective parenting strategies and guidance on children's healthcare and educational needs, developmental milestones, meal preparation, and budgeting.
Enforce DCYF-identified supervised visitation expectations to ensure child safety.
Coordinate with DCYF, the New Hampshire court system, schools, behavioral health providers, and other treatment-team members to provide quality services.
Assess client risk on an ongoing basis and consult with the Clinical Supervisor about safety concerns.
Transport clients, including children and adults, and install car seats and booster seats as required.
Participate in the on-call rotation and respond by phone to provide family support as utilized.
Document clinical contacts and other required information in the Electronic Health System.
Perform other duties as assigned.

Benefits

$500 stay-on bonus after six months.
Health, dental, and vision coverage for full-time employees.
Three weeks of paid vacation.
Eleven paid holidays, including Juneteenth, the day after Thanksgiving, Christmas Eve, and New Year's Eve.
Generous sick time, including mental health days.
401(k) retirement plan with up to a 4% match.
Voluntary short- and long-term disability insurance.
Voluntary life insurance.
Mileage reimbursement.
Annual longevity award consisting of a monetary bonus and a vacation day.
Company-provided laptop and cell phone.
Opportunity for professional growth.
Supervision for licensure provided.
Tuition reimbursement.
Personal cell phone discount.