Case Manager - Community-Based Services

Nexus Family Healing•Rochester, MN
•$25 - $27•Onsite

About The Position

Nexus Family Healing is hiring a Case Manager - Community-Based Services for its Southeast Regional Crisis Center in Rochester, Minnesota. This part-time, on-site position coordinates ongoing therapeutic services and community support so clients can receive stabilization care. The role serves youth, adults, and families and works with internal teams and external partners to support stabilization and successful outcomes. The Case Manager conducts intake, assessments, and treatment planning; connects clients and families with community resources and ongoing supports; and develops discharge and aftercare plans. The role also provides consultation, crisis intervention, resource navigation, advocacy, and coordination among clients, families, colleagues, and community stakeholders. The Case Manager maintains accurate documentation and case records, follows confidentiality and professional ethics requirements, and participates in supervision, training, and professional development. Nexus describes itself as a national mental health organization focused on closing gaps in care and creating brighter futures. It emphasizes diversity, equity, inclusion, and its ICARE values: Innovation, Compassion, Agility, Responsiveness, and Excellence.

Requirements

  • Bachelor’s degree and/or 5+ years of experience in social work, case management, or similar duties.
  • Must meet the Minnesota Mental Health Practitioner definition under Minnesota Statutes section 245.462, subdivision 17.
  • Valid driver’s license required; must meet state regulating agency and Nexus Home Office driving requirements.

Nice To Haves

  • Bachelor’s degree in Human Services.
  • 2+ years of experience managing a caseload related to youth and families.

Responsibilities

  • Conduct client intake, assessments, and treatment planning to support stabilization and successful outcomes.
  • Connect youth, adults, and families with community resources, services, and ongoing supports.
  • Develop and coordinate discharge and aftercare plans, including follow-up services.
  • Provide consultation, support, crisis intervention, and resource navigation for clients and families.
  • Collaborate with internal teams and external partners, including schools, healthcare providers, social services, legal agencies, and community organizations.
  • Advocate for client needs and promote engagement with services and support systems.
  • Maintain timely, accurate documentation, case records, reports, and compliance requirements.
  • Facilitate effective communication among clients, families, team members, and community stakeholders.
  • Uphold confidentiality, professional ethics, and organizational policies and procedures.
  • Participate in supervision, training, and ongoing professional development while contributing positively to a collaborative team environment.

Benefits

  • Generous paid time off (PTO).
  • 401k match.
  • Training opportunities.
  • Advancement pathways and internal promotion.
  • And much more!
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