Case Manager - Community-Based Services

Nexus Family Healing•Rochester, MN

5d•Onsite

About The Position

Nexus Family Healing is hiring a Case Manager for Community-Based Services at its Southeast Regional Crisis Center in Rochester, Minnesota. The role coordinates ongoing therapeutic services and community support so clients can receive stabilization care. The position is on-site at 2121 Campus Dr SE and is part-time, 20 hours per week, with a mix of days, evenings, and weekends. The starting salary range is $25–$27 per hour. The Case Manager supports youth, adults, and families through intake, assessment, treatment planning, community-resource connections, crisis intervention, and discharge and aftercare coordination. The position collaborates with internal teams and external partners, advocates for clients, maintains accurate records and required documentation, and upholds confidentiality and professional ethics. The role also includes supervision, training, and ongoing professional development. Nexus Family Healing is a national mental health organization focused on closing gaps in care and creating brighter futures. It emphasizes diversity, equity, inclusion, and its ICARE values: Innovation, Compassion, Agility, Responsiveness, and Excellence.

Requirements

Bachelor’s degree and/or at least 5 years of experience in social work, case management, or similar duties.
Must meet the Minnesota Mental Health Practitioner definition in Minnesota Statutes section 245.462, subdivision 17.
Valid driver’s license required.
Must meet state regulating agency and Nexus Home Office driving requirements.

Nice To Haves

Bachelor’s degree in Human Services.
At least 2 years of experience managing a caseload related to youth and families.

Responsibilities

Conduct client intake, assessments, and treatment planning to support stabilization and successful outcomes.
Connect youth, adults, and families with community resources, services, and ongoing supports.
Develop and coordinate discharge and aftercare plans, including follow-up services.
Provide consultation, support, crisis intervention, and resource navigation for clients and families.
Collaborate with internal teams and external partners, including schools, healthcare providers, social services, legal agencies, and community organizations.
Advocate for client needs and promote engagement with services and support systems.
Maintain timely, accurate documentation, case records, reports, and compliance requirements.
Facilitate effective communication among clients, families, team members, and community stakeholders.
Uphold confidentiality, professional ethics, and organizational policies and procedures.
Participate in supervision, training, and ongoing professional development while contributing positively to a collaborative team environment.