Case Manager 1

THRIVE Wellness and Recovery Inc•City of Watertown, NY

19h•Onsite

About The Position

This grant-funded position is based at 140 High St., Watertown, NY 13601. The Case Manager works with THRIVE Wellness and Recovery and Jefferson County Department of Social Services Permanent Housing program staff to support high-risk adults experiencing homelessness in Permanent Housing programs. The role helps individuals obtain and maintain safe, secure housing and prevent homelessness by coordinating intensive, individualized assistance and connecting clients with necessary community services. Services are delivered in a culturally sensitive manner, with an emphasis on developing natural supports, using community resources, and supporting community integration. A personal vehicle may be needed to transport individuals when an agency vehicle is unavailable. The position is full-time, Monday through Friday, 8:00 a.m. to 4:30 p.m.

Requirements

Associate degree in a Human Services field.
Two years of Human Services experience.

Nice To Haves

Bachelor’s degree in a Human Services field and one year of Human Services experience, particularly with clients with developmental delays, geriatric clients, and clients with co-occurring disorders.

Responsibilities

Meet consistently one-on-one with each service recipient to provide support.
Report pertinent information concerning illnesses, accidents, unusual events, staff difficulties, and repair needs to the supervisor.
Coordinate all services received by individuals while they are admitted to case management services.
Develop written case management plans based on assessed strengths and individualized needs, in accordance with program requirements.
Link individuals to services and supports needed to maintain stable housing.
Advocate for individuals’ access to needed services and supports in the least restrictive setting.
Provide ongoing case management services according to program requirements.
Maintain appropriate written progress notes in accordance with agency guidelines.
Develop and maintain community and provider relationships, and resolve problems that interfere with self-sufficiency.
Develop professional relationships with landlords to support housing stability.
Increase individuals’ use of appropriate community resources.
Help individuals solve problems and overcome obstacles.
Maintain client records in compliance with applicable federal, state, local, and agency policies, procedures, and regulations.
Work within the program budget.
Monitor and maintain a high standard of service delivery.
Collect data for statistical purposes.
Maintain client confidentiality.
Follow agency policies and procedures in all program areas.
Perform other job-related duties as assigned.