Case Manager - Dallas

Thompson Law Injury Lawyers • Dallas, TX

2d

About The Position

Thompson Law, a nationally growing personal injury firm based in the Oak Lawn area of Dallas, is seeking a Case Manager. The role manages and coordinates medical treatment for clients who have suffered personal injuries, helping ensure they receive timely and appropriate care throughout their cases. The Case Manager works with attorneys, clients, insurance adjusters, medical providers, insurance companies, and other parties; monitors treatment and appointments; organizes case documentation; and provides excellent customer service.

Requirements

• At least 3 years of experience in a law firm with personal injury experience or in an injury-related field, such as emergency medical technician, nurse practitioner, or insurance adjuster.
• In-depth knowledge of medical terminology, procedures, and billing practices.
• Proficient administrative skills and ability to use legal case management software and other relevant tools.
• Excellent attention to detail, strong organizational skills, and ability to manage multiple tasks effectively.
• Strong verbal and written communication skills and ability to interact effectively with various parties.
• Demonstrated ability to work independently and collaboratively in a fast-paced environment.
• Ethical and professional conduct, with a commitment to maintaining client confidentiality.

Nice To Haves

• Bilingual in English and Spanish.

Responsibilities

• Independently manage treatment in personal injury cases.
• Collaborate with attorneys, clients, and insurance adjusters.
• Communicate with clients, medical providers, insurance companies, and other parties to obtain necessary medical information.
• Monitor and track clients' medical treatment progress and appointments, coordinating and scheduling as necessary.
• Review and organize medical records, bills, and other relevant documentation.
• Maintain detailed case management records and conduct legal research as needed.
• Stay updated on changes in medical treatment protocols, healthcare regulations, and industry best practices.
• Provide excellent customer service to all clients and partners.

Benefits

• Salary plus bonus
• Employee health insurance premium 100% paid by the firm
• Dental and vision coverage
• FSA/HSA
• Generous paid time off and paid holidays
• 401(k) with employer matching
• Basic life insurance 100% paid by the firm

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed