Case Manager

Mental Health Kokua•Hilo, HI

33d•$22 - $24•Remote

About The Position

Mental Health Kokua (MHK) is hiring a Case Manager in Hilo (Hawaiʻi Island) to support adults with mental health challenges through community-based services. This full-time, community-based role focuses on helping individuals build stability, strengthen independence, and access the services and resources needed to support their recovery goals. As a Case Manager, you will coordinate care, advocate for client needs, and connect individuals to behavioral health, medical, housing, and community-based supports. This role is well-suited for compassionate professionals in Hilo and surrounding East Hawaiʻi communities who enjoy relationship-based work and making a meaningful impact through recovery-oriented services.

Requirements

Bachelor’s degree in psychology, sociology, social work, human services, or a related behavioral health field
One and a half (1.5) years or more of case management, human services, or behavioral health experience; experience working with co-occurring challenges is a plus
Strong communication, organization, documentation, advocacy, and relationship-building skills
TB clearance, CPR, and First Aid (or willingness to obtain)
Comfortable supporting adults with mental health challenges in community-based settings while promoting recovery, stability, and independence
Ability to pass a criminal background check and drug/alcohol screening
Valid Hawaiʻi driver's license, current vehicle insurance, and safety inspection
Ability to travel throughout Hawaiʻi Island for client visits, appointments, and meetings
Ability to lift up to 25 lbs and respond to emergencies as needed

Nice To Haves

Experience working with co-occurring challenges is a plus

Responsibilities

Care Coordination: Assess client needs, develop service plans, and coordinate behavioral health, medical, housing, and community resources
Client Advocacy: Support individuals in accessing benefits, services, and community-based supports that promote stability and independence
Recovery-Oriented Support: Promote recovery using person-centered, strength-based, and trauma-informed practices
Hospital & Transition Support: Provide follow-up services and support successful transitions following hospitalization or other major life changes
Community Collaboration: Partner with providers, families, landlords, and community organizations to support client goals
Crisis Response: Respond appropriately to client crises and coordinate support services as needed
Documentation & Compliance: Complete timely assessments, service plans, progress notes, and required documentation
Team Collaboration: Participate in supervision, case reviews, and interdisciplinary team meetings to ensure quality services