Case Manager

Osborne Association Inc•New York, NY

10d•$27 - $28•Onsite

About The Position

The Osborne Association serves individuals, families, and communities affected by the criminal legal system. Through our programs, we offer opportunities for people to heal from the harm they have suffered, repair damage they have endured, restore their lives, and thrive. We challenge systems rooted in racism and retribution and fight for policies and practices that promote true safety, justice, and liberation. At Osborne, we are guided by core values and shared beliefs. We honor every individual’s capacity to change, celebrate our shared humanity, are united in our pursuit of justice and equity, take all possible steps to keep our commitments and advocate for people and principles with fierce and tenacious determination. We are currently seeking a Case Manager for our Fulton Reentry department. The Case Manager will be responsible for the overall case management of services to clients and management of the necessary charts for homeless individuals. This position reports to the Case Manager Supervisor of Fulton Community Reentry Center. This is an on-site position, which requires flexibility in scheduling including evenings and weekends. Scheduling is subject to change based on program needs.

Requirements

Associates Degree in Human Services, Sociology or related field with one year of case management experience
In lieu of a degree, High School Diploma or equivalent with an additional two years of experience in case management
Engaging personality and detailed oriented skills are essential
Strong oral and written communication, time management, and organizational skills are necessary
Ability to work some evenings and occasional weekends as needed
Knowledge of CARES, MS Word, Excel, and database management skills
Familiarity with community resources
Ability to solve problems, make decisions, resolve conflicts and listen
Access skills to deal calmly in crisis situations
Proven ability to work collaboratively well with diverse groups
Ability to travel locally
Must be able to handle multiple tasks effectively under pressure

Responsibilities

Provide direct client services, including intake, engagement, assessment, service plan development, referral, advocacy, counseling, exit summaries, and follow-up
Manage a caseload for a diverse client population
Monitor and document client progress toward service plan goals
Document all interactions with, or on behalf of, clients
Maintain familiarity with program resources available on- and off-site
Provide group counseling as assigned
Coordinate client services with other social services, mental health, medical, employment, educational, and other providers
Conduct regular case conferences with clients and service providers as required
Report to and meet with supervisor on a bi-monthly basis
Ensure adherence to all required regulations and DHS policies and procedures
Provide crisis intervention and stabilization as needed in the program
In-person attendance is required to collaborate with co-workers
Perform other duties as assigned