Case Manager

Alliant Human Capital•Chicago, IL

18d•Onsite

About The Position

The Case Manager works with a caseload of participants to assist them towards becoming productive, active members of the community. Case management for our participants includes but is not limited to: support related to employment and education; life skills training; crisis intervention; relationship training; advocacy; support with involvement in the justice system; and assessment of and referrals to needed resources. Services will be provided in individual, family, and group contexts. Case Managers are to have a maximum caseload of fifteen (15) participants.

Requirements

Bachelor’s degree in Human Services field (i.e. Social Work, Sociology, etc.) or equivalent experience
At least 3 years of experience supporting and working with in-risk youth and street-involved youth and developing individualized plans for in-risk youth; awareness of trauma reactions.
At least 3 years of experience working with people from various ethnic, economic, and educational backgrounds both as colleagues and as clientele.
Experience documenting case notes.
Experience developing and retaining relationships with other service providers.
High level of interpersonal and conflict resolution skills.
Ability to communicate effectively both verbally and in written form.
Crisis intervention training or knowledge.
Knowledge of Chicago and communities with histories of violence, experience in Back of the Yards and Englewood neighborhoods preferred.
Proficient in Microsoft Office Suite and comfortable using computer programs to track participant engagement.
No pending criminal cases
Passing a drug screening and background check is required prior to being hired
Valid driver’s license and safe driving record
Participate in and successfully complete the Virtus Training (i.e., Archdiocese of Chicago Safe Environment Training).

Nice To Haves

Preferred personal vehicle with current insurance

Responsibilities

Identifies and develops relationships with in-risk individuals within target community
Interviews participants to assess and determine need for additional services
Coordinates between internal and external services provided to participants; identifies and arranges resources
Maintains relationships by verifying participants' attendance; observing and evaluating activities and responses; advocating for needed services; identifying and connecting to additional resources; intervening in crises; and providing personal support
Supports and teaches, as necessary, various job readiness workshops to individuals and groups, including computer skills, communication, critical thinking, self-awareness, conflict mediation, financial literacy, job search and application techniques, resume and cover letter development, interview skills, etc.
Inputs data into participants' records consisting of case notes, assessments, and events daily in online data systems
Communicates participants' progress by engaging in weekly interdisciplinary meetings and evaluations, disseminating results and obstacles to team and family, and identifying program influences
Prepares participants' exit strategy by reviewing goals and individualized plans, coordinating discharge and post-discharge requirements, orienting, and training family members, and providing resources
Develops partnerships with resources that will strengthen support for participants and holds partners accountable as needed