Case Manager (Restgate)

GODDARD RIVERSIDE COMMUNITY CENTER • New York, NY

6d • $45,000 - $50,000 • Onsite

About The Position

Goddard Riverside invests in people and strengthens communities, serving over 20,000 individuals across New York City with diverse programs for all ages. Operating within a social justice framework, the organization strives to create a fair society where everyone has the opportunity to improve their lives. The Restgate Hotel is part of the Integrated Support Hotel Program, providing services to families with children to help them secure permanent housing.

Requirements

• Bachelor’s degree in social work or other human services field, strongly preferred.
• Strong understanding of trauma and how it manifests, as well as experience delivering trauma-informed, culturally sensitive services.
• Experience working on-site in a congregate housing setting preferred.
• Excellent verbal and written communication skills.
• Strong organizational skills.
• Ability to negotiate numerous priorities, resolve conflicts, and manage a high degree of communication with multiple parties.
• Excellent judgment.
• Proficient in Microsoft Office.
• Ability to learn database systems, such as CARES.

Nice To Haves

• Bilingual preferred.

Responsibilities

• Provide case management services to a caseload of approximately 25 families.
• Utilize evidence-based practice models including person-centered planning, motivational interviewing, trauma-informed care, culturally sensitive, and strengths-based approaches.
• Monitor compliance with goals through regular weekly contacts.
• Perform culturally sensitive intake, assessment, service planning, and advocacy.
• Work closely with shelter staff to enforce rules and regulations for residents.
• Coordinate interpretation and translation services.
• Assist school liaison with troubleshooting with NYC Department of Education (DOE) on student registration, school placement, attendance, and transportation.
• Refer and follow up on community-based medical, dental, and mental healthcare as needed.
• Refer to childcare services as needed.
• Assist with residential groups/activities as needed.
• Maintain client case records and enter documents in a timely manner.
• Attend staff meetings, case conferences, training programs, and supervision meetings; participate in program evaluation and improvement.
• Other duties as required.

Benefits

• Equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level