Case Manager

Northeast Family Services•Laconia, NH

About The Position

Northeast Family Services is a mental health provider serving children, youth, and families. The Case Manager reports to the Clinical Supervisor and collaborates with the clinical team, clients, families, and collateral service providers to coordinate treatment and in-home services. Positions are available throughout New Hampshire. The role includes coordinating with the Division for Children, Youth and Families (DCYF), developing treatment plans, documenting services, providing parent education and supervised visitation, and communicating with courts, schools, and behavioral health providers. The Case Manager also assesses client risk, transports clients, and participates in an on-call rotation. Early-evening availability and flexible scheduling are required to accommodate client needs. The position offers a salary of up to $50,000 and a $500 stay-on bonus after six months. Full-time employee benefits include health, dental, and vision coverage; paid vacation and holidays; sick time; a 401(k) plan with up to a 4% match; disability and life insurance; mileage reimbursement; a laptop and cell phone; professional growth opportunities; licensure supervision; tuition reimbursement; and a personal cell phone discount.

Requirements

Bachelor's degree with a major in social work, counseling, psychology, or a related human services field.
Valid driver's license and reliable, consistent access to a vehicle.
Authorization to work in the United States; the employer cannot sponsor or take over sponsorship of an employment visa.
Access to high-speed, secure internet.
Flexible availability, including early evenings, to meet client needs.

Nice To Haves

At least two years of experience working with children, youth, and families in a home or community setting; listed as preferred.

Responsibilities

Maintain an assigned caseload and ensure proper implementation of in-home services in accordance with DCYF referrals.
Collaborate with DCYF on referral requests, treatment plans, treatment meetings, and regular service-specific documentation.
Develop treatment plans with measurable and attainable goals in partnership with families and DCYF.
Complete required service documentation, assessments, and reports.
Report progress to the court system through appearances and written reports as requested.
Provide parent education and supervised visitation in home and community-based settings.
Coach and support parents, including providing parenting strategies and guidance on children's healthcare, educational needs, developmental milestones, meal preparation, and budgeting.
Enforce DCYF supervised-visitation expectations to ensure child safety.
Coordinate with DCYF, courts, schools, behavioral health providers, and other treatment-team members.
Assess client risk on an ongoing basis and consult the Clinical Supervisor about safety concerns.
Transport clients, including children and adults, and install car seats and booster seats as needed.
Participate in an on-call rotation and respond by phone to support families as needed.
Document clinical contacts and other required information in the Electronic Health System.
Perform other duties as assigned.