Case Manager (Temporary)
About The Position
As an Aftercare Coordinator, you'll play a vital role in guiding clients through one of the most important transitions in their recovery journey—developing individualized continuing care plans that support long-term success. Working closely with clients, families, treatment teams, and community providers, you'll coordinate resources, facilitate educational groups, and ensure each client leaves Mountainside with the tools and support they need to thrive. If you're organized, compassionate, and enjoy building relationships while making a meaningful impact, we'd love to hear from you. The anticipated duration of this position is approximately 3-6 months.
Requirements
- Minimum High School education with 2 Years of experience in human services, addiction treatment or related field required.
- Must have basic computer skills including competence in software applications such as Microsoft Office suite, Adobe and use of internet applications and in using and/or connecting wireless computer hardware, the ability to project to remote devices, etc.
- Works well independently along with the ability to work collaboratively with Clinical Treatment, Admissions, and Business Development teams at Mountainside.
- Ability to multitask/prioritize specific caseload needs.
- Ability to adapt to a changing environment.
- Ability to work both independently and collaboratively as necessary.
- Strong communication skills.
- Excellent organization and time management skills.
Nice To Haves
- Bachelor's Degree (B.S., B.A., or B.S.S.W.) from a four-year accredited college or university preferred.
Responsibilities
- Develops and provides client with continuing care plan/resources prior to discharge.
- Markets and promotes Mountainside’s programs and facilities by preparing and providing information, answering questions.
- Accurately relay payment information necessary for admission, collect insurance information and communicate financial options.
- Collaborates with client’s treatment team (clinician, family wellness) to develop a clinically appropriate aftercare plan.
- Complete all daily scheduled tasks on a day-to-day basis.
- Manage a caseload of up to 15 clients.
- Provides family members, providers, and referral sources with weekly updates on status of continuing care plans and/or clients commitment to aftercare planning.
- Facilitates weekly group sessions to educate new residential clients on the continuing care process and appropriate levels of care/providers.
- Maintain notes and all applicable documentation in our CRM and EMR systems.
- Comply with all federal, state and accreditation regulatory requirements.
- Other duties and responsibilities as assigned.
Benefits
- Paid Sick Time
- Free meals while working on the Canaan campus
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What This Job Offers
Career Level
Mid Level
Education Level
High school or GED
