Case Manager- Middlesex County (Temporary)

Central Jersey Family Health Consortium IncNorth Brunswick, NJ
Hybrid

About The Position

The Connecting NJ (CNJ) Case Manager (CM) is responsible for coordinating and providing care that is safe, timely, effective, efficient, equitable, and client centered. The CNJ CM will link families to existing resources in the community, provides personalized care coordination to ensure they are connected to appropriate resources, receive timely information, provided continued supports, advocacy, and follow-up as needed. This position will start September 2026 and end March 2027.

Requirements

  • Bachelor’s degree or Master’s degree in related field (Psychology, Social Work, Mental Health Counseling, Early Childhood Education)
  • Three to five years (3-5) of experience working in maternal-child health (MCH), infant/early childhood mental health, parent/family support, and/or related fields and settings
  • Strong interpersonal skills with the ability to develop trusting relationships with families and partners.
  • Ability to translate complex MCH and early childhood concepts into parent-friendly language
  • Awareness of cultural diversity and its impact on planning and provision of services.
  • Experience in working with culturally and ethnically diverse families, staff, and community stakeholders
  • Proven work experience as a care coordinator/case manager or similar role.
  • Strong customer service skills.
  • Ability to participate in quality improvement and evaluation activities
  • Excellent communications, analytical, critical thinking and problem-solving skills.
  • Strong public speaking skills and a commitment to maternal/child health care issues
  • Bilingual preferred
  • Computer proficiency required with Microsoft programs including Windows, Outlook, Office, Access, Excel, Power Point, Publisher and Word.
  • Strong interpersonal & oral/written communication skills required
  • Valid Driver’s license with the ability to provide proof of ongoing automobile insurance coverage is required.
  • This position will entail reimbursable local and statewide travel utilizing personal vehicle

Nice To Haves

  • Bilingual preferred

Responsibilities

  • Coordinate and provide care that is safe, timely, effective, efficient, equitable, and client centered.
  • Link families to existing resources in the community.
  • Provide personalized care coordination to ensure families are connected to appropriate resources.
  • Ensure families receive timely information, continued supports, advocacy, and follow-up as needed.
  • Carry a caseload that will include “follow-up families” and families with challenging situations that may incur a longer timeframe to connect to appropriate services or take longer to assess for appropriate services.
  • Connect with DCPP worker within 48 hours of receiving a referral and engage in a conversation to understand the status of the investigation/case and identify what other referrals have been made by DCPP.
  • Identify risk and protective factors: Explore family’s trauma history and resiliency, family, and social connections, child/ren’s development and attachment to the primary caregiver(s), caregiver and child/ren’s daily routine, and knowledge of parenting and child development.
  • Brainstorm with DCPP worker about appropriate/best fit community-based services based on family’s wishes and identified risk factors.
  • Inform the DCPP worker of the status if the caregiver is already enrolled in a hub program, and provide the program supervisor’s contact information.
  • Discuss delaying outreach until case conference to align with the strategies identified if caregiver requires a Plans of Safe Care. If the DCPP worker prefers for CNJ CM to do outreach prior, CNJ will outreach to the family.
  • Participate in quality improvement and evaluation activities.
  • Handle other assignments as requested.
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