Case Manager (Rosati)

Peter & Paul Community Services Inc•St. Louis, MO

4d•$24 - $26•Onsite

About The Position

The Case Manager is responsible for providing comprehensive, person-centered case management services to individuals and/or households participating in a HUD-funded Continuum of Care (CoC) Permanent Supportive Housing (PSH) program. The Case Manager works collaboratively with program participants to promote housing stability, increase self-sufficiency, strengthen connections to community-based resources, and support participants in achieving individualized goals while maintaining permanent housing.

Requirements

Associate’s degree in related human services field. May substitute degree with minimum of five years’ case management experience involving direct work with those who are homeless.
Interest in providing services to people experiencing substance abuse, severe and persistent mental illness, dual diagnosis, homelessness and/or HIV/AIDS.
Possesses a working knowledge of community resources available to low-income housing and homeless individuals.
Knowledge of documentation standards, HIPAA and privacy standards, crisis management and harm reduction principles.
Working knowledge of Internet and Microsoft Office products including Word, Excel, and Outlook.
Capable of partnering with and empowering program residents.
Cultural sensitivity toward diverse populations required.

Nice To Haves

Bachelor’s in Human Services, Substance Abuse, Counseling, Social Work, or other related human services field (current licensure or certification strongly preferred).

Responsibilities

Establish and maintain professional, supportive, and respectful relationships with program participants.
Provide individualized case management using Housing First, trauma-informed, person-centered, and strengths-based approaches.
Complete initial and ongoing assessments to identify participant strengths, needs, barriers, risks, and goals.
Collaborate with participants to develop individualized service plans based upon participant-identified priorities.
Review and update service plans as required and when significant changes occur.
Conduct scheduled participant contacts and home visits consistent with program requirements and participant needs.
Maintain consistent engagement with participants, including appropriate outreach when participants become difficult to contact.
Promote participant choice, self-determination, independence, and community integration.
Assist participants in developing independent living and housing retention skills.
Maintain HMIS Data
Participate in the CoC general meetings
Assist participants with understanding lease obligations, tenant responsibilities, and applicable program expectations.
Identify issues that may jeopardize housing stability and intervene as early as possible.
Work collaboratively with participants, landlords, property management, and program leadership to address housing-related concerns.
Assist participants with developing strategies to prevent eviction and resolve lease violations when possible.
Support participants in maintaining safe and sanitary living environments.
Coordinate reasonable supportive interventions when health, behavioral health, financial, or other circumstances threaten housing stability.
Assist participants with housing transitions when a move is necessary and permitted under program requirements.
Support participants in pursuing longer-term housing options, rental assistance, or other housing opportunities when appropriate.
Connect participants to appropriate community-based services and benefits, which may include: Medicaid, Medicare, SNAP, SSI, SSDI, and other public benefits; Primary and specialty healthcare; Mental health and behavioral health services; Substance use treatment and recovery supports; Employment and workforce development.