Case Manager (Multiple Positions Available)

Family Service Association Of Bucks County • Langhorne, PA

1d • $45,000 - $50,000 • Onsite

About The Position

Family Service Association of Bucks County is seeking compassionate and dedicated Case Managers to join our team and help make a meaningful difference in the lives of individuals and families in our community. Each year, we support nearly 30,000 individuals as they navigate challenges including substance use, mental health concerns, homelessness, and other life barriers. If you are passionate about helping people, building relationships, and providing support through advocacy and connection to resources, we invite you to apply for one of our available Case Manager positions. We are currently hiring for multiple full-time Case Manager roles, including: Blended Case Manager (BCM) – Langhorne, PA | $45,000 annually, Shelter Case Manager – Levittown, PA | $45,000 annually, Community-Based Case Manager (CBCM) – Levittown, PA | $45,000 annually, Housing First Blended Case Manager (HFBCM) – Langhorne, PA | $50,000 annually.

Requirements

• Bachelor’s degree in Social Work, Human Services, or a related field, or an equivalent combination of education and experience.
• Valid driver’s license required.
• Computer proficiency, including experience with HMIS, Credible, ADP, and Microsoft Office Suite.
• Strong communication, crisis intervention, problem-solving, organization, and culturally responsive care skills.

Nice To Haves

• Experience in case management, shelter services, homelessness services, or related human services preferred.

Responsibilities

• Assist individuals in accessing safe, stable housing and community-based supports.
• Conduct comprehensive assessments and develop individualized service plans.
• Monitor progress toward housing stability, recovery, and self-sufficiency goals.
• Provide case management, advocacy, supportive counseling, and service coordination.
• Connect clients with community resources, benefits, childcare/preschool programs, income supports, and other essential services.
• Provide crisis intervention to promote the safety and well-being of clients, staff, and visitors.
• Support clients with budgeting, financial literacy, and household management skills.
• Participate in resident meetings, discharge planning, and housing transition activities as necessary.
• Maintain accurate and timely documentation according to funder and agency standards.
• Collaborate with internal teams, community partners, and service providers to ensure coordinated care.
• Utilize trauma-informed, Housing First, and harm reduction approaches to care.
• Complete assessments and develop individualized service plans (Blended Case Manager).
• Provide ongoing outreach, service coordination, and advocacy in community-based settings (Blended Case Manager).
• Link individuals to behavioral health, medical, educational, vocational, peer, and self-help resources (Blended Case Manager).
• Coordinate services among multiple providers to support recovery and independence (Blended Case Manager).
• Provide follow-up, aftercare coordination, and ongoing support based on client needs (Blended Case Manager).
• Provide outreach and service coordination in a variety of settings, including community locations, apartments, shelters, and offices (Community-Based Case Manager).
• Support individuals with mental health and/or substance use diagnoses who have experienced chronic homelessness in obtaining permanent housing (Community-Based Case Manager).
• Assess social determinants of health, housing history, and health-related needs (Community-Based Case Manager).
• Coordinate with nursing and clinical teams regarding referrals and follow-up services (Community-Based Case Manager).
• Advocate for clients and assist them in navigating multiple service systems (Community-Based Case Manager).
• Support individuals experiencing homelessness in obtaining and maintaining housing (Housing First Blended Case Manager).
• Provide ongoing case management focused on housing stability, recovery, and independence (Housing First Blended Case Manager).
• Work collaboratively with community providers to ensure comprehensive support (Housing First Blended Case Manager).
• Provide case management services to shelter residents working toward permanent housing solutions (Shelter Case Manager).
• Assist residents with housing applications, community referrals, benefits, and discharge planning (Shelter Case Manager).
• Support a safe and supportive shelter environment through engagement and crisis response (Shelter Case Manager).

Benefits

• 12 paid holidays
• Floating birthday holiday
• Vacation and sick leave
• Health, dental, and vision insurance
• Short- and long-term disability
• Employer-paid life insurance
• 401(k) plan with employer match and discretionary employer contributions
• Continuing education
• Mentorship
• Supervision
• Opportunities for career advancement
• Employee Life Assistance Program offering mental health, legal, financial, and personal support resources
• LifeMart savings on electronics, wellness programs, travel, childcare, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level