Case Manager

County of Blair • Hollidaysburg, PA

29d • Onsite

About The Position

The Case Manager conducts conferences with involved parties to gather earnings and medical information, which is then populated within the Pennsylvania Child Support Enforcement System (PACSES) to recommend an appropriate amount of child and/or spousal support to be paid upon the filing of a complaint. This role also conducts conferences when petitions are filed for increase, decrease, and termination; prepares court documents and attends court hearings; maintains oversight of cases; tracks missed payments and monitors enforcement remedies; prepares cases for court; and completes necessary paperwork.

Requirements

• High school diploma or GED.
• Minimum of two years' related administrative experience.
• Strong customer service orientation.
• Effective interpersonal relations and communications skills (both verbal and written).
• Basic math skills.
• Proofreading skills and attention to detail.
• Experience maintaining confidentiality.
• Experience leading, motivating, and working closely with people of all backgrounds.
• Skills to elicit information in emotional situations.
• Demonstrated experience setting schedules and meeting deadlines.
• Demonstrated experience juggling multiple priorities.
• Computer literacy.

Nice To Haves

• Associate degree in criminal justice, paralegal training, social work, sociology, psychology, or other directly related field.

Responsibilities

• Conducts conferences with involved parties to gather earnings and medical information.
• Populates information within the Pennsylvania Child Support Enforcement System (PACSES).
• Recommends an appropriate amount of child and/or spousal support.
• Conducts conferences when petitions are filed for increase, decrease, and termination.
• Prepares court documents and attends court hearings.
• Maintains oversight of cases.
• Tracks missed payments and monitors enforcement remedies.
• Prepares cases for court.
• Completes paperwork.

Benefits

• 90% employer-paid PPO healthcare with vision and three-tier prescription components
• Pension plan
• Public employer's equivalent of 401(k)
• Short-term disability
• Term life insurance
• Voluntary benefits (including dental and Aflac)
• 14 annual paid holidays
• Other time-off provisions

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED