Case Manager

Northeast Family Services•Salem, NH

About The Position

Northeast Family Services is a mental health provider serving children, youth, and families. The Case Manager reports to the Clinical Supervisor and collaborates with the clinical team as a liaison among the treatment team, clients, families, and collateral service providers. The position provides in-home and community-based services throughout New Hampshire in coordination with referrals from DCYF. The Case Manager develops treatment plans with families and DCYF, provides parent education, coaching, and supervised visitation, documents services and progress, and coordinates with courts, schools, behavioral health providers, and other treatment-team members. The role involves assessing client risk, transporting clients, responding to families during an on-call rotation, and maintaining required clinical records in an electronic health system. Early-evening availability and a flexible schedule are required to meet client needs.

Requirements

Bachelor's degree with a major in social work, counseling, psychology, or a related human services field.
Valid driver's license and reliable, consistent access to a vehicle.
Authorization to work in the United States; the employer is unable to sponsor or assume sponsorship of an employment visa.
Access to high-speed, secure internet.
Flexible availability, including early evenings, to meet client needs.

Nice To Haves

At least two years of experience working with children, youth, and families in a home or community setting; listed as preferred.

Responsibilities

Maintain an assigned caseload and ensure proper implementation of in-home services in accordance with DCYF referrals.
Collaborate with DCYF on referral requests, treatment plans, treatment meetings, and regular service-specific documentation.
Develop treatment plans with measurable and attainable goals in partnership with families and DCYF.
Complete service-delivery documentation, including assessments and reports.
Report progress to the court system through in-person appearances and written reports as requested.
Provide parent education and supervised visitation to children, adults, and families in home and community-based settings.
Coach and support parents by providing parenting strategies and guidance on children's healthcare and educational needs, developmental milestones, meal preparation, and budgeting.
Enforce DCYF supervised-visitation expectations to ensure child safety.
Coordinate with DCYF, the New Hampshire court system, schools, behavioral health providers, and other treatment-team members.
Assess client risk on an ongoing basis and consult with the Clinical Supervisor about safety concerns.
Transport clients, including children and adults, and install car seats and booster seats as needed.
Participate in an on-call rotation and respond to calls to support families as needed.
Document clinical contacts and other required information in the Electronic Health System.
Perform other duties as assigned.