Case Manager | Willowbrook, IL

Atlantic Health Strategies•Willowbrook, IL
•$20 - $25•Onsite

About The Position

Resilience Behavioral Health is seeking a compassionate and organized Case Manager to support individuals navigating mental health and substance use challenges. This full-time, on-site role in Willowbrook, Illinois, focuses on coordinating services, connecting patients with appropriate resources, and promoting continuity of care. The Case Manager works during daytime hours and collaborates with clinical and operational team members to support each patient's recovery journey.

Requirements

  • High school diploma or GED.
  • At least 1–2 years of relevant experience in case management, behavioral health, human services, or a related support services setting.
  • Strong organizational, communication, and interpersonal skills, including the ability to coordinate services and communicate effectively with patients and multidisciplinary teams.
  • Ability to maintain accurate documentation, manage competing priorities, and protect confidential patient information.
  • Compassionate, patient-centered approach to supporting individuals experiencing mental health or substance use challenges.
  • Ability to work full-time on-site in Willowbrook, Illinois, during daytime hours.

Nice To Haves

  • Bachelor's degree in Social Work, Psychology, Human Services, Counseling, or a related field.

Responsibilities

  • Coordinate case management services for patients receiving behavioral health and substance use disorder treatment.
  • Help patients identify needs, access community resources, and connect with supportive services.
  • Collaborate with clinical providers and interdisciplinary team members to promote continuity of care and support individualized treatment goals.
  • Coordinate referrals, follow-up services, and transitions between levels of care as appropriate.
  • Maintain accurate and timely documentation of case management activities, referrals, and patient interactions in accordance with organizational standards.
  • Communicate professionally and compassionately with patients, families, and treatment team members while maintaining confidentiality and professional boundaries.
  • Identify barriers to accessing care and work with the treatment team to develop practical, patient-centered solutions.

Benefits

  • Health insurance stipend
  • Paid time off
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