Case Manager - ARCHES Redwood Crossings - Day
About The Position
This position is located at a Permanent Supportive Housing (PSH) program that provides affordable and stable housing to people who experienced chronic homelessness. Your main responsibilities will be meeting with residents one-on-one to perform needs assessments, develop support plans, and identify resources that will help support each resident based on assessments. The Redwood Crossing Case Manager will coordinate and maintain a healthy relationship with other community providers in order to ensure each resident gains access to the services that they need. This team offers a lot of growth opportunities and professional development through hands-on experience.
Requirements
- High School Diploma or GED.
- Two years of social service experience.
- Driver qualifications are required for this position. Valid driver license, insured vehicle available for use on the job, and a satisfactory drive record for the previous three years are required.
- Candidate must pass a comprehensive MWVCAA background screening prior to employment.
- Basic Life Support/First Aid Certification is required within first 30 days of hire.
- Food Handler's Card or ability to obtain within 30 days.
- Candidate must pass pre-employment and drug/alcohol screenings.
- Basic proficiencies in computers, and MS Office products, database software and web tools.
- Must possess excellent planning, organization and time management skills.
- Effective communication skills in both oral and written form.
Nice To Haves
- Knowledge of/or experience with: the principles of coordinated assessment, working with unsheltered or vulnerable populations, as well as best practices in homeless service delivery is preferred.
Responsibilities
- Meets with residents to perform assessments that determine resident needs, strengths and resources.
- Develops individualized goals and action plans for residents based on each assessment.
- Develops collaborative crisis response plans for residents.
- Works with program staff to identify resources that will support each resident's individual needs, goals, and desired outcomes.
- Completes documentation in order to track the interactions with residents and accurately enters the information into a data system.
- Monitors residents' progress and maintains detailed and up-to-date case notes.
- Responds to residents' immediate needs after hours as needed.
- Establishes and maintains an active working relationship with: Salem Housing Authority and other relevant community partners.
- Maintains organized and complete resident files.
- Utilizes trauma informed practices and de-escalation techniques to assist participants during heightened interactions.
- Performs cleaning, janitorial, and laundry tasks in support of day-to-day sheltering operations.
- Supports nutrition staff as needed by completing various kitchen tasks, including cooking meals.
- Participates in Community Outreach to local organizations, camps, and groups as directed by supervisor.
- Maintains appropriate boundaries with clients and coworkers at all times.
Benefits
- 401k contribution after 1 year.
- Employee Assistance Program.
- Life insurance.
- Health, Vision and Dental Insurance.
- For some positions, employees may be eligible for company‑sponsored continuing education.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
