Case Manager

Northeast Family Services•Berlin, NH

4d•$50,000

About The Position

Northeast Family Services is hiring Case Managers throughout New Hampshire to provide in-home and community-based services to children, youth, and families. Reporting to the Clinical Supervisor and working with the clinical team, the Case Manager serves as a liaison among the treatment team, clients, families, and collateral service providers. The role includes coordinating with DCYF, supporting treatment planning, providing parent education and supervised visitation, assessing client risk, and documenting services. The schedule must accommodate client needs, including early evenings and an on-call rotation.

Requirements

Bachelor’s degree with a major in social work, counseling, psychology, or a related human services field.
Valid driver’s license and reliable, consistent access to a vehicle.
Authorization to work in the United States; the employer cannot sponsor or take over sponsorship of an employment visa at this time.
Access to high-speed, secure internet.

Nice To Haves

At least two years of experience working with children, youth, and families in a home or community setting is preferred.

Responsibilities

Maintain an assigned caseload and ensure proper implementation of in-home services in accordance with DCYF referrals.
Work collaboratively with DCYF on referral requests, treatment plans, treatment meetings, and service-specific documentation.
Develop and collaborate on treatment plans with measurable, attainable goals in partnership with families and DCYF.
Complete required service documentation, including assessments and reports.
Report progress to the court system through in-person appearances and written reports as requested.
Provide parent education and supervised visitation to children, adults, and families in home and community settings.
Offer parent coaching and support, including effective parenting strategies and assistance with children's healthcare and educational needs, developmental milestones, meal preparation, and budgeting.
Enforce DCYF supervised-visitation expectations to ensure child safety.
Coordinate with DCYF, the New Hampshire court system, schools, behavioral health providers, and other treatment-team members as necessary.
Assess client risk on an ongoing basis and consult with the Clinical Supervisor about safety concerns.
Transport clients, including children and adults, and install car seats and booster seats.
Participate in an on-call rotation and respond by phone to support families as needed.
Maintain availability for early evening work and a flexible schedule based on client needs.
Document clinical contacts and other required information in the Electronic Health System.
Perform other duties as assigned.

Benefits

$500 stay-on bonus after six months.
Health, dental, and vision coverage for full-time employees.
Three weeks of paid vacation.
Eleven paid holidays, including Juneteenth, the day after Thanksgiving, Christmas Eve, and New Year's Eve.
Generous sick time, including mental health days.
401(k) retirement plan with up to a 4% employer match.
Voluntary short- and long-term disability insurance.
Voluntary life insurance.
Mileage reimbursement.
Annual longevity award consisting of a monetary bonus and a vacation day.
Company-provided laptop and cell phone.
Opportunity for professional growth.
Supervision for licensure.
Tuition reimbursement.
Personal cell phone discount.