Case Manager Req 5119
About The Position
BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. BronxWorks offers the unique opportunity to partner with social services programs to comprehensively support the whole individual and the whole family. BronxWorks Legal Services provides free, high-quality legal representation, and advice in the areas of Crime Victims law, Domestic Violence, Immigration, and Evictions. BronxWorks uses its diverse resources to offer holistic representation and advice with a particular focus on serving low-income and underserved populations.
Requirements
- Bachelor’s degree and at least two years of relevant program or administrative experience.
- Experience working with survivors of trauma, immigrants and/or underserved communities is required.
- Familiarity with legal advocacy and representation in family court seeking orders of protection.
- Familiarity with legal advocacy and representation on immigration matters related the Violence Against Women Act.
- Excellent oral advocacy, litigation, and writing skills.
- Ability to work independently and in a team.
- Ability to work collaboratively and across issue area with diverse communities and institutions
- Strong organizational skills and ability to meet deadlines in a high-volume environment.
- Proficiency with modern office technology, including Microsoft Office, databases, email, and standard office equipment.
- Demonstrated commitment to social justice and working in low-income communities and communities of color to advance equity.
Nice To Haves
- Fluency in another language commonly spoken in NYC is preferred.
Responsibilities
- Must attend and actively participate in all weekly unit meetings in-person to ensure collaboration, case coordination, and alignment on program goals.
- Work collaboratively with the program staff to ensure critical needs of survivors are appropriately addressed by coordinating intake processes that will accommodate survivors who approach the program directly or through referrals from partner organizations.
- Carry a caseload for which the attorneys provide representation in either administrative processes or litigation.
- Develop training for the ongoing professional development of program staff.
- Conduct outreach to underserved and other communities in need.
- Ensure that data reporting requirements are met.
- Working with a variety of third-party stakeholders, including partner social service agencies.
- Maintain accurate and timely data entry in program databases.
- Prepare monthly and quarterly reports for funders and internal tracking.
- Attend internal and external meetings, including contract and agency trainings.
- Provide coverage and program support as needed, including classroom and workshop assistance.
- Participate in community outreach events, workshops, and Know Your Rights sessions.
- Maintain detailed attendance and service records in compliance with program requirements.
- Work at other BronxWorks sites as needed.
- In-person work is an essential function of this position and may include, but is not limited to, intake, client meetings, conferences, CLEs, community outreach events with elected officials, and Know Your Rights trainings.
- Perform other duties as assigned.
Benefits
- Equal employment opportunity
- Providing reasonable accommodations to qualified candidates and employees pursuant to applicable law
- Commitment to diversity and inclusion
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
