Case Manager

The Salvation Army Eastern Territory • Syracuse, NY

14d • Hybrid

About The Position

Join The Salvation Army in the rewarding role of Youth Services Case Manager, where you will make a meaningful difference in the lives of runaway and homeless youth and young adults. As a Case Manager, you will provide individualized case management and social work services, including: Crisis Intervention, Housing Support and Stabilization, Education and Employment Assistance, Mental Health Referrals and Support, Connections to Community Resources, Support with Other Life-Related Challenges.

Requirements

• Bachelor’s Degree preferred or Associates with at least three years of related experience.
• Ability to work flexible schedule according to individual client needs, with some evenings and weekends required.
• Knowledge of community resources desired.
• Computer knowledge (Word/Excel) and ability to navigate Internet.
• Access to private transportation during work hours and a valid driver license that meets The Salvation Army insurance requirements.

Responsibilities

• Coordinate with schools and community based sites to identify youth in need of case management services
• Engage in fun activities with youth such as recreational events, education groups and field trips
• Collaborate with other community organizations to enhance referral opportunities for youth
• Conduct comprehensive client intakes, assessments, and evaluations.
• Develop individualized service plans and intervention strategies based on each client’s needs, goals, and preferences.
• Maintain regular contact with assigned clients and conduct home visits as needed to provide support, develop life skills, and promote self-sufficiency.
• Provide therapeutic support, crisis intervention, and ongoing case management services.
• Maintain accurate and timely case records, documentation, reports, and statistical data.
• Complete ongoing assessments and case recommendations.
• Collaborate with service providers, families, and client-identified support systems to coordinate services, referrals, and resources.
• Participate in case conferences, staff meetings, supervision, trainings, and collaborative meetings.
• Build and maintain relationships with community agencies and represent The Salvation Army professionally in the community.
• Assist with client interactions during street outreach and drop-in center activities.
• Help maintain a clean, safe, and welcoming environment for clients.
• Demonstrate cultural competence and support the goals and objectives of The Salvation Army Syracuse Area Services Strategic Plan.

Benefits

• Generous time off every year that includes paid holidays, personal days, vacation time, and sick time
• Employer funded Pension Plan and 403B Retirement Savings (company contributions begins after 1 year of employment)
• Comprehensive Health Care Coverage, Medical, Dental and Vision Plans with low cost employee premiums, co-pays, and deductibles
• Eligibility for supplemental insurance plans, including Short and Long Term Disability, AFLAC, and Voluntary Term Life
• Flexible Spending Accounts
• Remitted Tuition program
• Eligibility for the Federal Government's Public Student Loan Forgiveness Program
• On-Site Day Care and Pre-School Programs offered to our employees at a discounted rate.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree