Case Manager

The Salvation Army USA Central Territory•Roseville, MN

10d•$21 - $27•Onsite

About The Position

The Salvation Army Northern Division Anoka 360 Life Center, located in Blaine, Minnesota, provides holistic, person-centered services to individuals and families. Services include food, clothing, utility, rent and housing assistance, case management, spiritual support, and connections to community resources. The Case Manager provides strength-based, person-centered case management to individuals and families experiencing homelessness or housing instability. This position works with participants to identify needs, navigate housing and community resources, access available assistance, and develop goals that support housing stability and self-sufficiency. The Case Manager also provides direct assistance, completes participant assessments, maintains required documentation, and collaborates with community partners to help individuals and families obtain and maintain stable housing.

Requirements

Bachelor’s degree in a relevant field. An equivalent combination of education and experience may be considered in lieu of a degree.
Must be licensed by the state board if the degree is in social work.
Previous experience in social services required.
Must pass background checks, possess a valid driver’s license, and meet MVR requirements.
Strong interpersonal and communication skills.
Maintains confidentiality and exercises sound judgment when handling sensitive information.
Works with integrity, valuing honesty and diligence.
Excellent organizational skills and attention to detail.
Proficient with PC, Microsoft Office, databases, and standard office equipment.

Nice To Haves

Experience providing long-term case management preferred.

Responsibilities

Provide direct assistance to individuals and families experiencing housing instability.
Help participants identify needs, navigate housing and community resources, access available assistance, and address barriers to obtaining or maintaining stable housing.
Provide strength-based, person-centered, holistic case management.
Complete participant assessments, develop individualized housing stability plans, coordinate services and referrals, and support participants in achieving goals that promote housing stability and self-sufficiency.
Maintain accurate and timely participant case files, database records, and other required program documentation in accordance with organizational requirements.
Develop and maintain collaborative relationships with community partners and service providers.
Coordinate referrals, connect participants with appropriate resources, and participate in community activities that support participant and program needs.
Assist with seasonal and special events.