Case Manager

BCFS Health & Human Services•Tyler, TX

1d•Hybrid

About The Position

The Case Manager is responsible for providing comprehensive case management services to clients, including but not limited to intake assessments, benefit assessments, goal setting, case plan development, home visits, progress monitoring via standardized testing tools, client advocacy, and referrals while maintaining compliance with established state and federal standards and requirements. BCFS Health and Human Services established in 1944 is a non-profit organization with locations and nationally doing noble work across Texas and the United States, specializing in community-based care for at risk families and children (abused and/or neglected & domestic violence), prevention & early intervention services, housing for young adults aging out of the foster care system, mental health & life skill services, advocacy and case management coordination for survivors of human trafficking, medical programs for women who are pregnant or post-partum, and serving families who have a child with a disability or special needs by providing them with an opportunity to visit the world’s first theme park designed with individuals with special needs in mind.

Requirements

High School diploma or equivalent
2 years of related experience and/or training in a related field
Maintain certificates required for the position including but not limited to First Aid and CPR.
Valid Texas Driver’s license with a clear driving record and reliable transportation.
Pass a pre-employment drug screen and random drug screens.
Provide proof or work eligibility status upon request.
Pass a pre-employment and biennial criminal background and motor vehicle check (fingerprints needed if applicant has lived out of state within the past 5 years).
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Nice To Haves

Bachelor's degree in related field

Responsibilities

Conduct home visits to assess client's needs for case plan development, establishing rapport, and obtaining standardized assessments.
Make appropriate referrals based on client case histories and needs.
Assist clients in completing the Medicaid/CHIP application process and any other benefits for which they are eligible.
Provide post-partum doula services to clients based on need.
Assist in conducting outreach duties as assigned by the program director.
Attend training as assigned by the program director.
Comply with safety procedures in accordance with program requirements.
Compile, prepare, submit, and maintain accurate records, files, forms, and additional information in accordance with agency policies, licensing, and/or contract requirements.
Participate in scheduled meetings and team decisions and operations.
Participate in workshops, seminars, education programs, and activities promoting professional development.
Obtain and enroll in continuing education/training required for recertification(s).
Maintain BCFS HHS professional and ethical standards of conduct outlined in the employee handbook, including demonstrating respect for agency staff, children, and community members and complying with the required dress code, at all times.
Provide crisis intervention according to training provided by BCFS HHS when needed to maintain a safe environment.
Maintain a client caseload of 30-50.
Maintain an updated client roster to be sent to program management weekly.
Document client visits, interactions, outcomes, and education provided to participants in Salesforce within two business days.
Conduct routine client contacts following risk assessment requirements.
Conduct routine home visits following risk assessment requirements.
Meet all federal and state regulatory guidelines and standards applicable to this position.
Meet all deadlines by the program director and federal partners.
Increase client’s knowledge and positive changes in attitude as measured by standardized tests.
Respond sensitively and competently to the service population’s cultural and socio-economic characteristics.
Communicate effectively in writing and verbally in English.
Work in a fast-paced environment.
Maintain computer literacy required to meet the responsibilities of the position.
Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.
Travel as needed.
Other job duties as assigned per grant requirements.