Case Manager
Project Hospitality•New York, NY
•$30 - $30
About The Position
The Case Manager provides case management to clients in the Connect To Care program under the supervision of the Program Coordinator. The role supports clients in securing culturally and linguistically appropriate substance abuse treatment and related services, including mental health and medical care. It also helps clients access emergency shelter, identification, insurance, food, clothing, hygiene resources, education, employment services, and other supports. The Case Manager provides practical and emotional support as clients navigate addiction, daily living needs, and service systems.
Requirements
- High School Diploma or GED.
- Fluent in Spanish and English, including speaking, reading, and writing.
- Able to establish workload priorities and balance diverse duties.
- Understanding of addiction as a disease and its impact on clients' lives.
- Excellent oral and written communication skills when addressing individuals and groups about confidential, complex, and sensitive issues.
Nice To Haves
- Case management experience, especially working with the immigrant population.
Responsibilities
- Assist clients in a culturally and linguistically competent way to secure substance abuse treatment at the appropriate level and related services, including mental health care and medical care.
- Provide warm handoffs when applicable to help clients engage with services that may be affected by cultural stigma.
- Connect homeless, uninsured clients to emergency beds when possible.
- Support clients as they struggle with addiction and assist them in making informed decisions about their health and lives.
- Help clients access identification and emergency services, including ID services, soup kitchens, food pantries, clothing, toiletries, showers and toilets, and emergency health insurance.
- Assist clients with daily living skills, emotional check-ins, and stress reduction.
- Assist clients with filing police reports when necessary due to unforeseen situations.
- Refer clients to educational resources, such as ESL and GED programs, and resources for learning coping skills and navigating systems.
- Connect clients with local day laborer/day worker job services to help them obtain and retain employment.
- Refer undocumented persons to OSHA and other available job training when applicable.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Education Level
High school or GED
