Case Manager

Northeast Family Services•Rochester, NH

3d•$50,000

About The Position

Northeast Family Services is seeking a Case Manager to serve as a liaison among the treatment team, clients, families, and collateral service providers. Working in collaboration with the clinical team, the Case Manager maintains an assigned caseload and helps ensure that in-home services are delivered in accordance with DCYF referrals. The role includes coordinating with DCYF, developing treatment plans with families, documenting services, providing parent education and supervised visitation, and communicating with courts, schools, behavioral health providers, and other treatment-team members. The position reports to the Clinical Supervisor and is available throughout New Hampshire. Early-evening availability and a flexible schedule are required to accommodate client needs. The role includes an on-call rotation and transporting clients, including children and adults.

Requirements

Bachelor's degree with a major in social work, counseling, psychology, or a related human services field.
Valid driver's license and reliable, consistent access to a vehicle.
Access to high-speed, secure internet.
Authorization to work in the United States; the employer cannot sponsor or take over sponsorship of an employment visa.
Flexible availability, including early evenings, to meet client needs.

Nice To Haves

At least two years of experience working with children, youth, and families in a home or community setting.

Responsibilities

Maintain an assigned caseload and ensure proper implementation of in-home services in accordance with DCYF referrals.
Work collaboratively with DCYF on referral requests, treatment plans, treatment meetings, and service-specific documentation.
Develop treatment plans with measurable, attainable goals in partnership with families and DCYF.
Complete service-delivery documentation, including assessments and reports.
Report progress to the court system through in-person appearances and written reports as requested.
Provide parent education and supervised visitation in home- and community-based settings.
Coach and support parents on effective parenting strategies, children's healthcare and educational needs, developmental milestones, meal preparation, and budgeting.
Enforce DCYF supervised-visitation expectations to ensure child safety.
Coordinate with DCYF, the New Hampshire court system, schools, behavioral health providers, and other treatment-team members.
Assess client risk on an ongoing basis and consult the Clinical Supervisor about safety concerns.
Transport clients, including children and adults, and install car seats and booster seats as needed.
Participate in an on-call rotation and respond by phone to provide support to families as needed.
Document clinical contacts and other required records in the Electronic Health System.
Perform other duties as assigned.

Benefits

$500 stay-on bonus after six months.
For full-time employees: health, dental, and vision coverage.
Three weeks of paid vacation.
Eleven paid holidays, including Juneteenth, the day after Thanksgiving, Christmas Eve, and New Year's Eve.
Generous sick time, including mental health days.
401(k) retirement plan with up to 4% match.
Voluntary short- and long-term disability insurance.
Voluntary life insurance.
Mileage reimbursement.
Annual longevity award consisting of a monetary bonus and a vacation day.
Company-provided laptop and cell phone.
Opportunity for professional growth.
Supervision for licensure.
Tuition reimbursement.
Personal cell phone discount.