Case Manager

Singing River Health System•Pascagoula, MS
•Onsite

About The Position

The Case Manager focuses on clinical quality and resource management resulting in defined clinical satisfaction and financial outcomes. They coordinate patient care to a population of different ages within the Singing River Health System. Expectation is for all performed duties to be in accordance with Singing River Health System procedures and policies, accreditation organization, and governing guidance and publications for health care employees. If responsible for Medicaid patients, evaluates Medicaid client needs, builds personalized care plans, and coordinates home and community-based services. Case Manager must be able to work effectively under pressure, multitask and be self-directed. Case Managers must have strong written and oral communication skills, analytical and critical thinking skills, conflict management and team-building skills, and strong organizational skills. The Case Manager must have the ability to perform numerous tasks simultaneously with minimal errors. Case Managers will participate in the daily discharge planning meetings: addressing barriers that may inhibit discharge; targeting successful transition from one level of care to the next. Case Managers will work to create a seamless line of communication between the inpatient care management team and outpatient case management team.

Requirements

  • Graduate of an accredited School of Nursing; Bachelor’s Degree in Nursing preferred.
  • Currently licensed to practice as a Registered Nurse in the state of Mississippi.
  • Must complete and maintain BCLS certification upon hire and/or transfer.
  • TB certification preferred.
  • Must have de-escalation training completed by the end of position orientation (90 days); must have appropriate level of de-escalation training.
  • Two (2) years’ nursing experience in ambulatory or acute care that has relevance to the practice of Case Management.
  • Keen mental faculties/assessment and decision making abilities.
  • Superior communication/speaking/enunciation skills to receive and give information in person and by telephone.
  • Strong written and verbal communication skills.
  • Emotional stability conducive to dealing with high stress levels.
  • Ability to work under pressure and meet deadlines.
  • Attention to detail and the ability to multi-task in complex situations is required.
  • Ability to maintain collaborative and respectable working relationships throughout SRHS and other organizations.
  • Superior customer service skills and professional etiquette.
  • Proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.), MS Outlook and Word.
  • Ability to demonstrate appropriate clinical judgment and apply appropriate professional skills to a patient population of all ages.

Nice To Haves

  • Bachelor’s Degree in Nursing
  • TB certification

Responsibilities

  • Coordinate patient care to a population of different ages within the Singing River Health System.
  • Evaluate Medicaid client needs, build personalized care plans, and coordinate home and community-based services.
  • Work effectively under pressure, multitask and be self-directed.
  • Participate in daily discharge planning meetings: addressing barriers that may inhibit discharge; targeting successful transition from one level of care to the next.
  • Create a seamless line of communication between the inpatient care management team and outpatient case management team.
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