Case Manager for SUD Residential Treatment

TCN BEHAVIORAL HEALTH SERVICES INC•Xenia, OH

2d•$18 - $20•Onsite

About The Position

The Case Manager provides linkage services to clients with substance use and/or dual diagnosis disorders living in Christopher House or future residential treatment facilities. The role works closely with residential and outpatient providers to help ensure clients receive needed services and are supported in succeeding in residential treatment and in the community after discharge. The position helps clients identify and access medical, social, and other services needed to meet basic needs. It also supports the Associate Director of SUD Residential Services with property upkeep in coordination with TCN’s Maintenance, MIS, and Financial departments, and may cover SUD outpatient groups as needed. The position provides individual case management, group counseling, and/or individual counseling under clinical supervision, within the limits of the role and scope of practice. It supports a safe, clean residential environment that promotes residents’ growth and treatment goals and meets agency and regulatory standards. The Case Manager completes intakes and orientations, supports treatment planning and resident activities, facilitates groups and therapeutic activities, monitors residents’ general health and self-assisted medication, and helps maintain client rights and adherence to house rules and safety procedures. The role also involves transporting or accompanying clients to appointments and community activities, documenting client progress and daily activities, preparing facility reports, communicating with clinicians and community support personnel, responding to crises, mediating resident conflicts, and collaborating with community agencies and referral sources. The Case Manager serves as a liaison between the criminal justice system and treatment services in jails and completes other assigned residential treatment or clinical duties. The job is based at TCN Christopher House in Xenia, Ohio. It is full-time, has a day shift, offers $18.00–$20.00 per hour, and requires travel of up to 50%. Some evening and/or weekend work may be required. The work may involve emotional stress and conflict, de-escalation, exposure to a computer monitor and standard office equipment, and physical activities such as lifting, standing, bending, and assisting clients. Strict confidentiality is mandatory.

Requirements

Associate degree in a human or social service field.
CDCA certification or above required.
CPR certification required.
First Aid certification required.
AEGIS (De-escalation) training required.
Medication Monitoring training required.
Valid Ohio driver’s license and proof of automobile insurance.
Meet ODADAS licensure and certification requirements.
Demonstrated competency working with people with substance use and/or mental health disorders.
Knowledge of safety rules and procedures, agency policies and procedures, local resources, daily living tasks and skills, documentation requirements, crisis management, empathy and compassion, and ethical conduct.
Ability to perform duties effectively under potential emotional stress and conflict situations.
Basic computer skills and ability to use office equipment for documentation and communication.
Client-focused approach, including active listening, reading comprehension, critical thinking, and leadership abilities.
Interpersonal skills, including directing and demonstrating activities of daily living such as cooking, cleaning, and laundry.
Ability to operate basic household appliances and tools.
Willingness and physical capability to perform activities needed to meet clients’ fundamental needs, including occasional help with relocation, shopping, and daily living skills.
Ability to lift up to 25 pounds, stand, bend, stoop, write legibly or use a computer, and see, hear, read, and communicate information clearly.
Ability to recognize unusual or threatening conditions and remain patient and understanding with people in different stages of recovery.
Strict confidentiality is mandatory.

Nice To Haves

One year of experience in alcohol and substance abuse residential treatment is preferred.
SWA certification or above is preferred.

Responsibilities

Complete intakes and orientations for new residential clients.
Provide individual case management, group counseling, and/or individual counseling under clinical supervision and within authorized services and scope of practice.
Assist in designing and participating in resident activities.
Identify resident treatment needs and provide interventions and interactions as directed by a supervisor.
Facilitate educational and therapeutic groups and activities as needed.
Reinforce residents’ orientation to house rules, safety procedures, and the household environment.
Use each resident’s residential plan of care.
Monitor self-assisted medication and each client’s general health status.
Maintain a clean and pleasant facility meeting OhioMHAS, TCN, and county health department standards.
Respect and protect client rights and enforce client rules; escalate violations to a supervisor.
Complete safety procedures and drills according to agency schedules and standards.
Transport clients as needed in company or approved personal vehicles, and accompany and monitor clients at community locations and activities.
Report daily activities and pertinent information; document client progress and activities in residential charts and shift reports; assist with facility summary reports.
Maintain accurate clinical charts and documentation, complete progress notes at the end of each session, and submit documentation within 24 hours of services.
Provide services only when authorized by Utilization Management and within the authorized frequency and duration.
Ensure service plans and documentation reflect consumer input, including signatures when clinically appropriate.
Communicate with community support personnel, supervisors, clinicians, clients, staff, and other stakeholders.
Handle crisis situations calmly and effectively and mediate resident conflicts as needed.
Complete annual agency-required training, including client rights and grievances, safety, AEGIS de-escalation, and infection control training.
Collaborate with social service agencies and maintain familiarity with community referral sources.
Serve as liaison between the criminal justice system and treatment services in jails.
Support the Associate Director of SUD Residential Services with property upkeep in coordination with Maintenance, MIS, and Financial departments.
Cover SUD outpatient groups as needed and perform other assigned residential treatment or clinical duties.