Case Manager

Justice Resource Institute • Boston, MA

25d • $20 - $26 • Hybrid

About The Position

The Assisted Living Program (ALP) helps people disabled due to HIV/AIDS who are homeless. ALP helps individuals obtain a housing subsidy, secure an apartment and then provides ongoing case management to help each individual maintain their health, housing and independence. We are looking for a Case Manager to join the team at our Assisted Living Program.

Requirements

• Must be 21 years or older.
• Minimum 3-5 years work experience with the priority population.
• Case management experience; HIV-specific experience preferred.
• Self-directed, team-oriented, flexible.
• Excellent oral and written communication skills.
• Demonstrated knowledge of and sensitivity to issues related to HIV, substance abuse, poverty & homelessness, and a wide array of populations required.
• Background and driving record checks will be performed.

Nice To Haves

• Bachelor’s Degree is preferred
• Creole and Spanish speaking applicants encouraged to apply.

Responsibilities

• Provide direction and support to program efforts to ensure the safety of the persons served and families, staff, visitors, and the division sites.
• Ensure that program staff are trained in Workplace Safety/Violence Prevention initiatives, policies and procedures, and ensure that these procedures are followed by program staff.
• Review, monitor, and collect program efforts with all fire and emergency drills, oversee agency/site safety initiatives/objectives as needed to ensure program directors are meeting expectations.
• Monitor agency safety wide policies and create methods and procedures for their implementation within the division.
• Follow JRI procedures on hand washing, universal precautions, COVID/infection control procedures, and relevant OSHA regulations, as well as ensuring that all staff are following those requirements.
• Deliver role functions in the program/site, client’s home, community, collateral contact's office, DCF, DMH, DPH, DDS, or school building, or other setting that is appropriate for the client in a safe and appropriate manner. This would include driving to and from those settings in one's personal vehicle, with or without the clients or staff.
• Follow through with reports and investigations as indicated regarding critical incidents and sentinel events.
• If required provide direct supervision of any assigned program staff or assign supervision duties to other staff and monitor that supervision.
• As assigned by supervision plan and lead facilitation of any monthly, quarterly, or other meetings for your program as it relates to training, support, compliance, policies, safety, etc.
• Participate in hiring and management of hiring process for your program.
• Participate in division wide meetings as required by Executive Director or Deputy Director of the division.
• Support the program team to build and nurture positive workplace culture.
• As part of the Performance Improvement (PI) function, ensure the development and assessment of PI Indicators through strategic planning process; report on data and opportunities for improvement to your supervisor and corporate staff.
• Establish and maintain strong relationships with local community partners; attend meetings as required.
• Operate the program within the approved budget; provide input into budget preparation and adjustments, ensure proper accuracy of accounting of program budget.
• Complete other duties as indicated by supervisor.

Benefits

• A $2,000 bilingual bonus to new hires who speak a second language fluently, other than English, and will use it to serve our clients!
• Reimbursement is available for employees to cover the registration costs and annual fees for any professional license required for work such as LMHC, LCSW, LICSW, RN and more!
• Access to our excellent Blue Cross medical and Delta Dental benefits.
• Retirement benefits including 401K matched up to $800 a year and pension after 5 years of employment.
• Professional development opportunities such as tuition reimbursement up to almost $4000 per year and discounted tuition rates to select partnership colleges and universities!
• Wellness benefits including access to employee engagement groups, self-care resources, and an Employee Assistance Program.
• Generous paid time off up to 19 days for full time employees in your first year and much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level