Case Manager - Bridge

Acenda Health•Mantua Township, NJ

32d•Hybrid

About The Position

A Care Manager is responsible for coordinating care and support services for clients, ensuring they receive the necessary resources to improve their quality of life. As an integrated health organization Acenda values the use of evidence-based practice or EBP's.

Requirements

Workplace Code of Conduct and Ethics
Interpersonal Communication
Collaboration and Teamwork
Cultural Competence and Adaptability
Screening and Assessment
Care Planning and Coordination
Systems-Oriented Practice
Practice-Based Learning and Quality Improvement
Technologically Proficient
Establishes rapport, gathers clinical data, assesses readiness for treatment; and applies criteria for diagnosis
Screens for psychoactive substance toxicity, intoxication, withdrawal symptoms, co-occurring mental health conditions, and risk of harm to self or others.
Interprets screening results to determine treatment priorities
Demonstrates knowledge of age-appropriate developmental milestones.
Formulates measurable, individualized treatment goals and objectives.
Applies evidence-based or accepted case management practices.
Demonstrates communication and advocacy skills.
Understands and complies with Fair Housing rules and regulations.
Understands and complies with the agency's channel of communication
Understands the distinction between administrative and clinical seclusion or restraint.
Knows how to respond appropriately to critical incidents and unusual events.
Bachelor's/Master's degree (dependent on program) in psychology, social work or a related filed, plus 2 years of relevant experience.
Must have and maintain a valid driver's license with an acceptable driving record
Must be able to exercise independent thinking and good judgment under all circumstances.
Must be able to analyze work, set goals, develop plans and utilize time effectively and efficiently.

Responsibilities

Oversee and manage client care plans, ensuring timely access to services and resources.
Work closely with providers, clients, and families, to develop and implement comprehensive care plans tailored to individual needs.
Regularly assess and monitor client progress, addressing any barriers to treatment and adjusting care plans as necessary.
Advocate for clients' needs, ensuring they receive the highest quality of care throughout their medical journey.
Maintain accurate and up-to-date case documentation and client records in compliance with regulatory standards.
Adheres to a flexible schedule based on client and program needs.
Demonstrates competent written and verbal communication with referral sources and external customers.
Attentive and responsive to customer needs in a helpful, supportive and timely manner.
Works collaboratively with coworkers and agency staff to effectively communicate and problem-solve.
Meets obligations of the program (contractual, licensing, Medicaid, etc.).
Follows program policies and procedures and encourages the same in others.
Educates self on issues impacting the program population.
Operates conscientiously in accordance with program budget (i.e., use of client engaging funds, office supplies).
Performs other related duties as assigned.