Case Manager- Community Guardian Program

Jewish Association for Services for the Aged•New York, NY

7h•$0 - $26•Hybrid

About The Position

As a Case Manager in JASA’s Community Guardian Program (CGP), you’ll support adults who have been determined by the courts to be legally incapacitated and require guardianship services. In this role, you’ll provide case management, advocacy, crisis intervention, and service coordination to help clients maintain their health, safety, and quality of life. JASA is one of New York City’s leading nonprofit organizations serving older adults and vulnerable individuals. As part of the Community Guardian Program, you’ll make a meaningful impact by helping clients access services, maintain stability, and navigate complex challenges.

Requirements

Bachelor’s degree in Social Work, Sociology, Psychology, Human Services, or a related field required.
Ability to travel independently to client homes using public transportation.
Strong communication and documentation skills.
Computer proficiency and ability to learn new systems.
Ability to work effectively with individuals from diverse backgrounds.

Nice To Haves

One (1) year of case management experience preferred.
Strong organizational and time management skills.

Responsibilities

Conduct initial assessments and monthly client visits.
Develop and implement individualized service plans.
Coordinate services including healthcare, benefits, housing, legal assistance, and home care.
Respond to crisis situations and provide appropriate interventions.
Ensure court-ordered services are in place and meeting client needs.
Advocate on behalf of clients and their best interests.
Build and maintain relationships with community providers and service agencies.
Participate in case consultations, meetings, and trainings.
Maintain accurate case records and reports.
Complete required documentation within established timeframes.
Utilize agency software and mobile technology to manage client services.
Perform additional duties as assigned.