Case Manager (Human services Case Manager) Bilingual English & Spanish Preferred

State of Oregon•Hillsboro, OR

11d•$5,193 - $6,904•Hybrid

About The Position

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community. Are you fluent in English and Spanish? Our diverse communities benefit from bilingual support. While not a requirement, preference will be given to candidates who possess this valuable skill Opportunity awaits! We are hiring a Case Manager (Human Services Case Manager) to join our team. In this position, you will assess people of Oregon applying for or currently receiving, long-term care services to develop, coordinate, and arrange a variety of services to allow older adults and people with disabilities to get the continuity of care they need. If you have a passion to help vulnerable communities, this position is for you. Apply today! We are currently seeking a case manager, you will join our Aging & People with Disabilities (APD) team in our office in Hillsboro, Oregon. Our vision is that Oregon’s older adults, people with disabilities and their families experience person-centered services, supports and early interventions that are innovative and help maintain independence, promote safety and well-being, honor choice, respect cultural preferences and uphold dignity. The services provided help people access the supports they need to live their best lives — in the communities they choose and at every stage of life. Learn more about our programs, as your work providing services will be through the Aging & People with Disabilities Programs (APD).

Requirements

A valid driver’s license and acceptable driving record are required for this position.
Three years of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing); OR
A bachelor's degree in a Behavioral Science, Social Science, or a closely related field; OR
An associate degree in a Behavioral Science, Social Science or a closely related field AND two years of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing); OR
An equivalent combination of experience, education, and training.

Nice To Haves

Experience Case Manager, managing a caseload and coordinating services and resources to meet individual client needs.
Experience managing competing deadlines and priorities while adhering to established policies and procedures.
Experience writing documents or reports that include a conclusion and recommended action (examples: case plans, court reports, investigative reports).
Experience conducting case management interviews to gather and assess information, evaluate needs, and determine appropriate next steps.
Experience shifting organizational needs, priorities, timelines, and circumstances while maintaining productivity, professionalism, and sound decision-making.
Ability to recognize trauma, reduce traumatization, and ensure interactions and services are safe, equitable, and respectful.
Bilingual in Spanish and English.

Responsibilities

Conduct interviews with participant(s) and collateral contacts to determine initial and ongoing eligibility for long-term care, healthcare, social services, and protective services.
Utilize state systems, assessment tools, and available resources to document, review, and update case information and long-term care services.
Assess individual needs, safety, and risk to develop detailed, person-centered service plans and determine appropriate services, referrals, and resources.
Process applications, inquiries, and eligibility information within established policy timeframes, ensuring accurate documentation, forms, and communication of eligibility decisions.
Contact participants or collateral contacts monthly to monitor service plan and safety needs.
Work closely and collaboratively with the participant, other agencies, medical providers, and community partners to provide benefits, services, and information.
Work with participant to create person-centered risk mitigation plans and provide risk mitigation as needed.