Case Manager

ZOE International•Acton, CA

1d•$24 - $26

About The Position

The Case Manager works in concert with the treatment team to liaison with the youth’s families and county workers with regards to the progress and treatment issues of the individual clients. The Case Manager will assist in coordinating the Needs and Service Plan (NSP) and treatment/case conferences.

Requirements

Bachelor’s degree
Completion of 12-semester units of Early Childhood Education, Adolescent Development, or Foster and Kinship Care Education PLUS at least 100 hours of experience working with youth
Valid Certificate as an Alcohol Counselor, Drug Counselor, or Alcohol and Drug Counselor PLUS at least 100 hours of experience working with youth
One year of full-time employment or documented volunteer experience (or equivalent hours) working at a group home, short-term residential therapeutic program, or substance abuse treatment center
Ability to provide effective trauma-informed care for youth
Excellent interpersonal skills (empathy, listening skills, and verbal communication skills)
Good written communication skills
Ability to solve problems in a collaborative manner
Ability to engage and develop a rapport with youth from various backgrounds
Ability to provide consistency and behavioral limits through relationship-based interventions
Current CPR and First Aid certification
Valid California Driver’s license and a good driving record (Department of Motor Vehicle printout required.)
Behavior that reflects the standards of a role model for youth served at ZOE Home for Youth
Flexibility
Minimum age of 21 years
Criminal record clearance
Good physical health to perform duties including standing and walking for long periods, sitting, and lifting up to 25 pounds. (Good health must be verified by a physician or physician-supervised medical professional and must include a tuberculosis screening that is given not more than one year prior to employment or seven days after the first day of employment and is repeated annually thereafter.)
Willingness to sign and adhere to ZOE International’s Code of Conduct, Child Protection Policy, and other policies and procedures

Nice To Haves

Verbal fluency in Spanish is preferred but not required

Responsibilities

Maintain a caseload of clients and follow them from admission to discharge.
Responsible for completing appropriate documentation, assists with the implementation of clinical interventions, and participates in an interdisciplinary treatment team for the clients on their caseload.
Responsible for contributing to the implementation of client behavior plans/appropriate interventions established by the Clinical Team, engaging in crisis intervention when required, and ensuring consistently high quality of client care to an at-risk youth population.
Implement case plans through good professional judgment while maintaining a team approach.
Engage in crisis intervention and client de-escalation.
Liaison with the residents’ families and county workers with regards to the progress and treatment issues of the individual clients.
Assist in coordinating the Needs and Service Plan (NSP) and treatment/case conferences.
Provide direct care of youth as needed.
Perform other related duties as assigned.