Case Manager-1

BCFS Health and Human Services•Lufkin, TX

1d•Hybrid

About The Position

The Case Manager is responsible for providing comprehensive case management services to clients, including but not limited to intake assessments, benefit assessments, goal setting, case plan development, home visits, progress monitoring via standardized testing tools, client advocacy, and referrals while maintaining compliance with established state and federal standards and requirements. Measurable Deliverables include maintaining a client caseload of 35-40, maintaining an updated client roster to be sent to program management weekly, documenting client visits, interactions, outcomes, and education provided to participants in Salesforce within two business days, conducting routine client contacts and home visits following risk assessment requirements, meeting all federal and state regulatory guidelines and standards, meeting all deadlines by the program director and federal partners, increasing client’s knowledge and positive changes in attitude as measured by standardized tests, and demonstrating the ability to respond sensitively and competently to the service population’s cultural and socio-economic characteristics, communicate effectively in writing and verbally in English, work in a fast-paced environment, maintain computer literacy, work effectively and without intensive supervision both independently and as a member of a multidisciplinary team, and travel as needed. Other job duties as assigned per grant requirements.

Requirements

High School diploma or equivalent
2 years of related experience and/or training in a related field
Maintain certificates required for the position including but not limited to First Aid and CPR.
Valid Texas Driver’s license with a clear driving record and reliable transportation.
Pass a pre-employment drug screen and random drug screens.
Provide proof or work eligibility status upon request.
Pass a pre-employment and biennial criminal background and motor vehicle check (fingerprints needed if applicant has lived out of state within the past 5 years).
Communicate effectively in writing and verbally in English.
Work in a fast-paced environment.
Maintain computer literacy required to meet the responsibilities of the position.
Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.
Travel as needed.

Nice To Haves

Bachelor's degree in related field

Responsibilities

Conduct home visits or virtual visits to assess client's needs for case plan development, establishing rapport, and obtaining standardized assessments.
Make appropriate referrals based on client case histories and needs.
Facilitate one on one and Group-Based Health and Parent Education.
Assist clients in completing the Medicaid/CHIP application process and any other benefits for which they are eligible.
Provide post-partum doula services to clients based on need.
Assist in conducting outreach duties as assigned by the program director.
Attend training as assigned by the program director.
Comply with safety procedures in accordance with program requirements.
Compile, prepare, submit, and maintain accurate records, files, forms, and additional information in accordance with agency policies, licensing, and/or contract requirements.
Participate in scheduled meetings and team decisions and operations.
Participate in workshops, seminars, education programs, and activities promoting professional development.
Obtain and enroll in continuing education/training required for recertification(s).
Maintain BCFS HHS professional and ethical standards of conduct outlined in the employee handbook, including demonstrating respect for agency staff, children, and community members and complying with the required dress code, at all times.
Provide crisis intervention according to training provided by BCFS HHS when needed to maintain a safe environment.