Case Manager

Parc Center for Disabilities•Saint Petersburg, FL

8h•Onsite

About The Position

The Case Manager develops, writes, and implements Individual Service Plans (ISPs), provides written periodic updates, and ensures waiver requirements are met for assigned participants. The role identifies achievable goals and objectives, develops programs in the Therap electronic records system, and monitors implementation for quality and compliance. The Case Manager works closely with Direct Support Professionals and supervisors to support participants’ health, safety, and meaningful programming. The position also coordinates vocational opportunities and ensures vocational and non-vocational needs are addressed. It combines administrative expertise with hands-on engagement, including assistance with daily living activities as needed. The role is on-site at Parc Center for Disabilities, with typical hours Monday through Friday, 7:30 AM–3:30 PM.

Requirements

Experience working with adults with intellectual and developmental disabilities.
Prior case management experience.
Knowledge of Medicaid waiver requirements and compliance standards.
Understanding of behavior management and conflict resolution techniques.
Strong organizational, analytical, and documentation skills.
Ability to manage multiple priorities in a fast-paced environment.
Strong written and verbal communication skills; effective communication in English, verbally and in writing.
Ability to exercise sound judgment and maintain confidentiality.
Collaborative team player with a positive, solutions-focused mindset.
High school diploma or equivalent required.
At least 3 years of experience working with intellectually and developmentally disabled adults; the posting also specifies a minimum of 4 years of such experience or a 4-year degree in social services, human services, psychology, or a related field.
Demonstrated case management and/or vocational services experience.
Valid Florida Driver’s License with an acceptable driving record.
Ability to lift up to 50 pounds and stand for extended periods.
Ability to meet the physical, visual, and auditory demands of the role.
Pass screening through the Florida Care Provider Background Screening Clearinghouse.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Develop and implement Individual Service Plans and structured goal programs.
Enter and maintain programming within the Therap system.
Monitor goal implementation and provide periodic written updates.
Provide leadership and direction to Direct Support Professionals.
Ensure the overall health, safety, and well-being of assigned participants.
Coordinate vocational opportunities with the Community Supports Supervisor.
Maintain accurate activity, progress, incident, attendance, and statistical documentation.
Meet with participants, families, and outside agencies as needed.
Participate in team meetings and program planning.
Provide crisis management and behavioral intervention when necessary.
Assist participants with daily living activities as needed.
Take rotating on-call responsibilities to cover staffing and scheduling needs.
Clearly communicate Parc’s mission and values within the community.