About The Position

The Case Manager manages client, patient, or resident cases using clinical knowledge and expertise and may provide some therapeutic services. The role provides case management and care coordination within the facility, coordinates continuum-of-care activities, and supports appropriate resource utilization, service delivery, and compliance with external agencies and referral-source requirements. The position also conducts psychosocial assessments and individual, family, and group sessions; coordinates treatment and discharge activities; develops, implements, manages, and evaluates care plans; and gathers and shares clinical information with the treatment team. The Case Manager may communicate medical criteria and clinical information between insurance providers and the treatment team, provide clinical data to the business office, and promptly coordinate issues and activities relevant to the treatment team.

Requirements

  • Bachelor’s degree in Social Work, Counseling, or a related human service field.
  • Current license in the state where the facility operates, if required.
  • CPR and de-escalation/restraint certification; training is available upon hire and offered by the facility.
  • First aid may be required based on state or facility requirements.

Nice To Haves

  • One or more years of experience working in a behavioral health setting.
  • Previous experience with the patient population served by the facility.
  • Previous experience in case management and/or utilization review.

Responsibilities

  • Provide case management and care coordination services for clients, patients, or residents in the facility.
  • Coordinate continuum-of-care activities for assigned clients and ensure optimum resource utilization, service delivery, and compliance with requirements from external agencies and referral sources.
  • Conduct psychosocial assessments and individual, family, and group sessions.
  • Coordinate treatment and discharge activities as needed.
  • Develop, implement, manage, and evaluate client, patient, or resident care plans.
  • Collect, correlate, and provide clinical data to the treatment team.
  • Convey medical criteria and clinical information between insurance providers and the treatment team as warranted.
  • Correlate clinical data for the business office as required.
  • Coordinate issues or activities relevant to the treatment team in a timely manner.
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