Case Manager

Morgan & Morgan, P.A. • Detroit, MI

4d • Onsite

About The Position

Morgan & Morgan is seeking a highly organized, customer-focused, and empathetic Case Manager to handle a varied caseload. Under the direction of an attorney, the Case Manager manages case files from intake to closing and assists with developing settlements, preparing documents and correspondence, and supporting case-related work. The position is on-site, offering the opportunity to work directly alongside the team.

Requirements

• Negotiating skills.
• Ability to work as a team member and follow procedures.
• Proactive interaction with clients, insurance companies, and medical providers.
• Ability to multitask, prioritize, and manage workload with a positive attitude and minimal supervision.
• Strong organizational skills and ability to manage multiple deadlines in a fast-paced environment.
• Strong writing and communication skills, with attention to detail.
• Extensive computer and database expertise, including Microsoft Word, Excel, and Outlook.
• Typing speed of at least 35 words per minute.

Nice To Haves

• Bachelor’s degree.
• Prior experience as a Personal Injury Case Manager.
• At least two years of experience working in a legal position or as an insurance adjuster.

Responsibilities

• Interact daily with existing and potential clients by telephone and in person.
• Order medical records from providers and communicate with clients and providers during treatment.
• Obtain documents needed to support injury and liability positions.
• Work with insurance carriers and healthcare providers to obtain records and account balances.
• Negotiate case settlements with insurance carriers and seek reductions of outstanding medical balances with providers.
• Work with coworkers involved in managing and supporting case files.
• Maintain organized case files.
• Prepare comprehensive demands and assemble supporting materials for submission to carriers.
• Interact with attorneys and present case summaries when required.
• Manage case files from intake through closing under an attorney’s direction.
• Perform other related duties as assigned to meet business needs.

Benefits

• Medical insurance.
• Dental insurance.
• 401(k) plan.
• Paid time off.
• Paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed