Case Manager

Services for the Underserved•Brooklyn, NY

20d•$55,000 - $60,000•Onsite

About The Position

Provide case management to assigned caseload. Develop and monitor individual service plans in conjunction with agency consumers. Assist agency consumers with accessing needed community services (medical, psychological, substance abuse, vocational, food, clothing, etc.) through the development of a referral network, referral and follow up. Assist agency consumers with problem solving and crisis intervention. Accompany agency consumers on medical, psychiatric, and public benefit appointments, as necessary. Act as advocate for consumer as appropriate; encourage and support self- advocacy. Identification of any problems in daily living skills; hands on assistance and/or referral in addressing problems in daily living skills. Maintenance of a strong working relationship with all therapeutic support services to ensure the best quality of care. Documentation of all services in compliance with agency standards Work as a member of the social service team in the development of off-site recreation, socialization, educational and skill building activities with a view towards community inclusion and integration. Liaison to community-based services and groups including civic, social service government, and business organizations. Participate in ongoing individual and group supervision, team meetings, case conferences, division meetings and trainings

Requirements

Bachelor's Degree in Human Services or related field required.
Working knowledge of various computer programs including e-mail, Microsoft Word, Excel, PowerPoint and Windows Operating System.
Two years’ experience with individuals with mental illness, substance abuse issues, Crisis /Residential/Respite 24 hr centers, and/or a history of homelessness required.

Nice To Haves

Master’s Degree in Human Services or related field preferred
Bilingual English/Spanish a plus.
The ideal candidate will be creative, innovative, open to change and willing to contribute new ideas.

Responsibilities

Provide case management to assigned caseload.
Develop and monitor individual service plans in conjunction with agency consumers.
Assist agency consumers with accessing needed community services (medical, psychological, substance abuse, vocational, food, clothing, etc.) through the development of a referral network, referral and follow up.
Assist agency consumers with problem solving and crisis intervention.
Accompany agency consumers on medical, psychiatric, and public benefit appointments, as necessary.
Act as advocate for consumer as appropriate; encourage and support self- advocacy.
Identification of any problems in daily living skills; hands on assistance and/or referral in addressing problems in daily living skills.
Maintenance of a strong working relationship with all therapeutic support services to ensure the best quality of care.
Documentation of all services in compliance with agency standards
Work as a member of the social service team in the development of off-site recreation, socialization, educational and skill building activities with a view towards community inclusion and integration.
Liaison to community-based services and groups including civic, social service government, and business organizations.
Participate in ongoing individual and group supervision, team meetings, case conferences, division meetings and trainings