Case Managers

The Jewish Board•New York, NY

1d•$27•Hybrid

About The Position

The Kaplan House (Manhattan) provides therapeutic and support services to adolescents ages 17-21 who are referred through ACS and the Juvenile Justice system. These residents have experienced significant trauma, leading to behavioral, emotional, and functional/developmental issues. Kaplan House offers an extensive independent living skills program, including vocational preparation and educational services, to help youth achieve independence. The Case Planner is the most senior level of direct care staff working with clients in the Jewish Board’s children’s community residences residential programs. This role provides support and counseling aimed at stabilization, incorporation of independent living skills, and successful discharge to the community.

Requirements

A bachelor’s degree is required.
Willingness to work with adolescents/young adults living with the impact of trauma and experience mental health challenges.
Compassion and respect for vulnerable individuals.
Patience and understanding for the sometimes-slow process of stabilization and recovery.
Familiarity with working in Windows environment.
Ability and willingness to learn new systems and application software.
Travel in the community with residents.
Willingness to travel between locations.
Walk up and down stairs.
Be able lift at least 5 pounds.
Limited applications of manual dexterity and hand-eye coordination.

Nice To Haves

Master’s degree in Human Services or related field preferred.
Familiarity with Connections (ACS record), preferred.
Familiarity with telehealth.

Responsibilities

Carries a caseload of residents and provides services within program regulations and agency mission.
Evaluates and assesses independent living skills and supports clients in meeting individual goals.
Advocates on behalf of residents with other service providers.
Links residents to community-based treatment and collaborates with other service providers when coordinating services.
Practices person-centered and collaborative service planning with clients, ensuring service plans are completed and signed by residents according to regulatory guidelines and standards.
Interprets and explains agency policies and procedures to residents.
May run groups under supervision.
Supports residents toward the goal of medication management independence, including appropriate person-centered interventions.
Accompanies residents to appointments as needed.
Participates in intake, assessment, discharge, and follow-up conferences.
Participates in regular staff meetings and trainings. May be asked to travel to offsite meetings and trainings.
Participates in planning and execution of special and holiday events.
Files incident reports as appropriate.
Completes regular and timely documentation of all resident interactions, including progress and informational notes and assessments.
Ensures progress notes meet monthly billing documentation requirements, if applicable.