Case Manager

Taylor King Law • Arkadelphia, AR

14d • $16 - $18 • Onsite

About The Position

A Client Support Specialist at Taylor King Law is responsible for delivering “client first” service in a professional, fast-paced legal environment.

Requirements

• High School diploma required.
• Demonstrated ability to work with various technology.
• word processing/merged documents, spreadsheets, and database (experience with Salesforce software is a plus).
• Bilingual in Spanish/English is a plus.
• Excellent communication skills (written and oral), demonstrated commitment to customer service, time management, organization, and team player.
• Ability to function empathetically in a high-stress environment.

Nice To Haves

• Bachelor’s degree preferred.
• Legal or medical case management, insurance defense, or related legal background preferred but not required.
• Experience in customer service is a plus.
• experience with Salesforce software is a plus.
• Bilingual in Spanish/English is a plus.

Responsibilities

• Communicating regularly and clearly with clients, insurance adjusters, and attorneys;
• Creating and maintaining client files
• Managing clients in the opening stages of a personal injury case;
• Maintaining a high caseload through effective time management, multi-tasking, and organization;
• Preparing settlement demands;
• Delivering our promise, “On Your Side, By Your Side” to clients, providers, staff, and attorneys.

Benefits

• Compensation is based on experience;
• Medical, dental, vision, and supplemental insurance is available;
• Simple IRA retirement benefit after one year of full-time service;
• Generous paid time off policy with an additional 9 paid holidays per year;

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED